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X-Livechat

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X-Livechat is a solution from Value Added Services (formerly optimise-it) as a part of Ströer X.

X-Livechat is an open and modular live chat software with omnichannel integration. This chat solution organizes, scales, automates and analyses processes in customer service, sales and HR.

Individually configured functions also address specific requirements of companies and make customer communication more efficient - while increasing customer satisfaction.
Name
X-Livechat
Sitio webstroeer-x.de/...
Vídeo
Período de prueba gratuito
Pricing plansEntry-Edition from 199€
Business-Edition from 699€
Enterprise-Edition from 1.599€
Launch date2002
Características
Web-based ApplicationSí
IM (Google Talk, Jabber...) integration
Desktop ApplicationsSí
Native mobile applicationSí
Works for customers on mobile devices?Sí
Chat statisticsSí
Multi-siteSí
Multiple operatorsSí
Conversation transcriptsSí
Offline messagesSí
CobrowsingSí
Visual customizationSí
Visitor detailsSí
Predefined responsesSí
International supportSí
Clickpath TrackerSí
Transfer to another operatorSí
Custom extensionsSí
Proactive chat triggersSí
Visitor MonitoringSí
Video chatSí
Remote screenshotSí
APISí
Social Networks
X (Twitter)
Facebookfacebook.com/...
Sitio webstroeer-x.de/...
Livechat & Chatbot
English
Public
Public
2024-06-10 08:33:37
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