SocketLab Comparison eMail
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Enlace | SocketLabs | Elastic Email | Tipimail | Amazon SES | turboSMTP | ActiveTrail | Mailgun | SMTP.com | AuthMailer | Leadersend | SparkPost | Brevo | Postmark | Mandrill | Mailjet | SendGrid |
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| Sitio web | socketlabs.com | elasticemail.com | tipimail.com | amazon.com/... | serversmtp.com | activetrail.es | mailgun.com | smtp.com | authmailer.com | leadersend.com | sparkpost.com | brevo.com | postmarkapp.com | mandrill.com | mailjet.com | sendgrid.com |
| Unlimited Free Emails | - | 10.000 email gratuits par mois ! | ||||||||||||||
| Free plan | 20,000 emails per month | 100 free emails per day and up to 1,000 contacts. | 10.000 emails gratuits par mois & 1000 envois/jour | 62,000 emails per month for EC2 users | 6000 emails per month - up to 200 per day | 30 jours d'essai gratuit pour tester l'intégralité des fonctionnalités (sans engagement) | 10,000 free per month | 30 day money back | 30 days money back | 6,000 emails per month (special offers for startups) | 15,000 emails per month | 9,000 emails per month, max 300 per 24 hours | 25,000 emails, no time limit | N/A (Since re-integration with Mailchimp) | 6,000 emails per month, max 200 per day | 45 day free trial, 12,000 per month, 400 emails per day |
| Precio | $ 0.2 to $0.69 per thousand | $ 9 per month for Email Marketing for up to 2,000 contacts and 60,000 emails/month or $9 per month for up to 10,000 emails per month for Email API. | € 39 à 279€ / mois selon la grille tarifaire : https://fr.tipimail.com/tarifs | $ 0.1 per thousand, plus traffic charges. $0.12 per GB of attachments sent. | $ 0.51 to $0.70 USD per thousand | € 8 par mois et emails illimités | $ 0.1 to $0.50 per thousand | $ 0.3 to $2.50 per thousand | $ 0.13 to $0.83 per thousand | $ 0.1 to $0.20 per 1000 | $ 0.2 to $0.15 per thousand, depending on volume | $ 0.13 to $0.67 per thousand | $ 0.5 to1.50 USD per thousand | $ 10 for cheapest MailChimp account + $20 per month minimum charge | $ 0.18 to $0.50 per thousand | $ 0.57 to $0.80 USD per thousand |
| SMTP support | Sí | Sí | Sí | Sí | Sí 24/7 Multilanguage Support | No | Sí | Sí | Sí | Sí | Sí | Sí | Sí Globally redundant SMTP and API infrastructure | Sí | Sí | Sí |
| Incoming Email Support | Sí Parses inbound mail streams into JSON messages and posts that data to a predefined endpoint. http://www.socketlabs.com/api-reference/inbound-api/ | Sí | Sí | No | Sí | Sí Parse emails, including attachements and quoted text. Easily forward using different expression matches, including regex, and POST to HTTP. Supported by Griddler: https://github.com/thoughtbot/griddler | No | Sí Only Backup MX | No | Sí | Sí | Sí Handles inbound, can be parsed by griddler: https://github.com/thoughtbot/griddler | Sí Parses inbound, can be handled by griddler: https://github.com/thoughtbot/griddler | Sí Using the Parse API you can get the content of an incomming email POSTed by HTTP on a server : dev.mailjet.com/guides/parse-api-guide/ | Sí Parse inbound email, including attachments and content. See docs.sendgrid.com for webhook examples. Supported by Griddler: https://github.com/thoughtbot/griddler | |
| Personalized DKIM for free (no more "on behalf of") | Sí https://www.socketlabs.com/domainkey-dkim-generation-wizard/ | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí Upgrade to a Silver plan or higher to get personalized DKIM | ||
| Clicks Details (per Link, etc.) | Sí Real-time via webhook API | Sí | Sí | Sí | Sí Reporting available both through Control Panel and API | Sí Via HEMS Package | Sí | Sí Through webhooks real-time event reporting. | Sí | Sí | Sí Via real-time Event API webhook | |||||
| Personnalisation conditionnelle (if/else) | Sí | Sí | Sí | Sí Via HEMS Package | Sí | Sí | Sí | Sí | - Yes but, not through web newsletter editor, only by using the API | |||||||
| WYSIWYG Newsletter Editor | Sí | Sí | No | Sí | No | Sí Via HEMS Package | Sí | - only with "Elite for Marketers" plan | Sí Available for free with all the plans | No | Sí | Sí Available for free, with any plan (Free plan included) | Sí +$0,25 per thousand, in addition to monthly package | |||
| HTML Content Templates (WYSIWYG Editor) | Sí Drag and drop | Sí | No | Sí | Sí Via HEMS Package | Sí | Sí | Sí | Sí | Sí | Sí | |||||
| Dedicated IP available | Sí | Sí | Sí | No $25 per month for EC2 users | Sí Gold or higher plan | Sí | Sí $59 per month | Sí | Sí | Sí | Sí | Sí Gold or Higher Plan | No Shared IPs. They believe shared IPs are preferable to dedicated. | Sí $29 per month | Sí With our Silver, Gold, Platinum and Diamond Plans, you can ask for a Dedicated IP address. | Sí |
| Cancellation policy | Cancel any time, no contract, month-to-month | Cancel at any time, no contract. | Sans engagement, annulable à tout moment | Pay for what you send; no required contract or commitments. | Cancel any time, no obligations | Annulation à tout moment, sans engagement | Cancel any time, no contract | Cancel any time, no contract | Cancel any time, no contract | Cancel any time, no contract, month-to-month | Cancel at any time, no contract | Cancellation must be issued via the Service. Any cancellation issued must be done three (3) days prior to the end of the contract term. | Cancel at any time, no contract | Cancel any time, no contract | Cancel at any time, no contract | |
| REST API | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí Yes, for our Bronze plan and higher (and Free plan too) | ||
| Event API | Sí Notification API | Sí | Sí | Sí you can set up Amazon SES to publish email sending events to Amazon CloudWatch or Amazon Kinesis | Sí | Sí | Sí | Sí | Sí Via Webhooks | Sí | Sí | Sí | Sí For every plan, you can get every event (open, click, bounce...) in real time | Sí Yes, for our Silver plan and higher (and Free plan too) | ||
| Manage contacts through API | Sí | Sí | Sí | Sí | Sí | Sí | Sí Edit active/inactive addresses by API. | Sí Read a full tutorial at http://dev.mailjet.com/guides/contact-guide/ | Sí See our Newsletter API at http://docs.sendgrid.com | |||||||
| Send email through API | Sí Includes advanced merging and customization capabilities as well as ability to merge to templates created in the SocketLabs Control Panel. | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí Only by one HTTP call http://dev.mailjet.com/guides/send-api-guide/ | Sí | |||
| Support | ||||||||||||||||
| 24/7 Support | Sí Online ticketing system | Sí | Sí Support mail - téléphone | Sí Basic: Included, Developer: $49/month, Business & Enterprise prorated. | Sí Live Chat, Tickets, Phone, Skype | Sí Support par téléphone, Live Chat et e-mail en Français / Twitter, Facebook, LinkedIn | Sí Online form submission. | Sí 24/7/365 Via Phone, Email or chat | Sí 24/7 Email Support. Online form submission. No Phone Support. | - Online form submission | Sí | Sí Online form submission | Sí Support by email around the clock. Live chat. | Sí Across 3 Global Time Zones - Online ticket generation | Sí Online ticket generation. | |
| Dedicated Support Team | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí | Sí |
| Phone Support | Sí During regular business hours for all plan levels | Sí | - Available with paid support plan | Sí 24/7 | Sí | - For First-class plans | Sí 24/7 for all clients | No | Sí | Sí | Sí | No | No | - Available for VIP clients | Sí During regular business hours for all plan levels, including "Free." Critical and Escalation Support available 24/7 | |
| Multi-user Login | Sí | Sí | Sí | Sí | Sí | Sí | No | No | Sí | Sí | ||||||
| Idiomas | English | English | Français, English | English, French, German, Japanese, Spanish | English, Espanol, Français, Italiano, Portugues, German, Russian, Arabic, Ukrainian | Francais, Anglais, Espagnol, Allemand | English, French, Russian | English, Spanish, French, Russian, Arabic, Indian | English | English | English | English, French, Spanish, Portuguese, Italian, German | English | English | English, French, German, Spanish | English |
| Prioritize emails | Sí via multiple servers | Sí | Sí | Sí Add preferred time of delivery which can prioritize or schedule for later. | Sí | Sí | Sí Use the important option (API) or X-MC-Important (SMTP) to flag important messages and give them priority over other messages you're currently sending. https://mandrill.zendesk.com/hc/en-us/articles/205582647 | Sí Email Priority Management is handled on Mailjet with X-Mailjet email headers : http://www.mailjet.com/docs/email-priority-management | ||||||||
| Plugins | Sí samples available in github repo | Sí Wordpress and Joomla plugins available. | Sí Prestashop, Magento, WordPress, Drupal, | Sí Prestashop, Magento, Shopify, WooCommerce, Zapier, Salesforce, Facebook Leads, Contact Form 7 | Sí Most major languages and frameworks | Sí | Sí Bitrix, Zapier, Mailigen | Sí Node, PHP, Python & More, see http://developer.sparkpost.com | Sí PrestaShop, WordPress, Magento, Drupal, Zapier, Salesforce | Sí http://developer.postmarkapp.com/developer-libs.html | Sí Most major languages, frameworks, and platforms | Sí Prestashop, Wordpress, Dotclear, SPIP, Joomla, Drupal | ||||
| Sample Customers | Intuit, IBM, ADP, Crutchfield, Warner Bros, Red Cross, Virgin, Panera Bread, Penn State University | Riddox, Vuelio, Vonage, Quicko, Poptin, Swiftqueue, Clikadu | SIEMENS, HBO, Vodafone, Allergan | Hilton, AVIS, Lufthansa, VISA, WIX, Continental Airlines, Crocs, Secours Populaire Français, Sorbonne Université, Pavillon France, Ministère de l'Europe et des Affaires Étrangères, Gallimard, Syntilor | Github, Heroku, Uservoice, Stripe, 37 Signals, Parse, Adroll, Pagerduty | Pinterest, Zillow, Financial Times of London, Career Builder | BMW, Fleury Michon, Sodebo, Cora, Leroy Merlin, etc. | IKEA, Minecraft, Livestream, Unicef, Litmus, Salesforce-Desk | TAG Hauer, MIT, Fotolia, TheFancy, Jolicloud, Readability, Sketchfab, Prestashop, Amnesty International... | Spotify, Foursquare, Pandora, Hootsuite, Uber, Kickstarter, Air BnB, GitHub | ||||||
| Sample Integration Partners | acyba.com mailpoet.com | Prestashop, Magento, Shopify | Rackspace (owner), Heroku, Engineyard, AppFog | Heroku, SendWIthUs, OnGage, Iterable, boomtrain, kickbox, HP Exstream, Lytics, Infacta, Movable Ink, Zapier & More: sparkpost.com/... | ThriveThemes | Mailchimp | Wordpress, Joomla, Prestashop, Drupal, Zapier, Elastic.io... | Windows Azure, HP Cloud, Softlayer, Rackspace, Heroku, Engineyard, Cloudbees | ||||||||
| Me gusta | Le gusta 12 | Le gusta 9 | Le gusta 1 | Le gusta 3 | Le gusta 3 | Le gusta 10 | Le gusta 16 | Le gusta 13 | Le gusta 2 | Le gusta 1 | Le gusta 2 | Le gusta 36 | Le gusta 6 | Le gusta 7 | Le gusta 52 | Le gusta 44 |
| Stores Outgoing Emails for Later Viewing | Sí | Sí | Sí Stores for 45 Days | Sí May be an additional charge. | No |
User reviews and comments
Solution efficace et support réactif. Je recommande
So far my experience is extremely ignorant, lazy and helpless first line support basically doing nothing. One ticket resolving takes more than 1 week!
One day, they simply disabled our account because of some user complaints. Without getting to details. They did it twice. First time I we agreed emails are ok and "you are welcome to use elastic emails". In three weeks (or so) on monday ElasticEmail welcomed me with "You account permanently disabled" sign. Great! adoconnection@gmail.com – thats my mail. I hope you ll be bancrupt damn elasticemail.
AVOID SPARKPOST SparkPost is a new Scammer in the place of Email Marketing. They canceled our account only 48 hours after payment claiming that our complaint rate was too high. Out of 27.000 emails sent, we had 150 bounces = 0.5% which is a very low bounce rate in any given industry. (we have made a screenshot showing these data). The way they communicate with us is like a Police Investigation, or even worst since they assume clearly that you are guilty! On Top of this, You can see on the Home Page of their website that they use very poor Marketing Pratices : Welcome Mandrill Customers! Here’s your migration guide. They want to take over the customers of Mandrill, their main competitor, with agressive Marketing. Don't be fooled by their low prices, there is NO service behind, and they use scammer practices
No more free plan since April 2016. :(
Actually, screw my previous comment. I take it back. They require business verification, and you have to jump through all these hoops for them to allow you to use their service, then beg them "oh pretty please" let me use your service oh wise Rackspace gods. Sod that, no time for that.
Update: managed to get second email confirmation working after being in touch with them via twitter, and decided to go with them due to mailgun's annoying company verification stuff which put me off.
This is definitely my favourite of the lot. Very good service, as to be expected from Rackspace. But also pretty cheap, which isn't so much to be expected from them!
I tried to add a second email to my account and it went straight into spam. Then the confirmation link inside didn't work (404). Then whitelisting my local domain didn't work, so now I'm stuck. Therefore, I have no interest in going any further as I can't be bothered waiting around for them to fix things.
great but they dont mention your DAILY LIMITS even on a paid plan
I bought sparkpost and they have some problem working with interspire which i got to know later. I asked them to give me time to fix things as i use interspire and you are the only one who need a patch to be added. Neither they refunded and keep billing me for no use. and nor they replied to my request. Handle with care.
La référence en matière d'emailing : tarifs exceptionnel, fonctionnalités complète et prise en main simple. A essayer au plus vite !