vc4site.com
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Compare vc4site.com vs WebsiteAlive vs SnapEngage vs Butterflive
Imagen |  vc4site.com |  WebsiteAlive |  SnapEngage |  Butterflive |
|---|---|---|---|---|
| Me gusta | Le gusta 1 | Le gusta 0 | Le gusta 14 | Le gusta 19 |
| Sitio web | vc4site.com | websitealive.com | snapengage.com | butterflive.com |
| Descripción | VC4site provides online customers-service solution, for various realms, enabling businesses of all sizes to give a better service to their clients. Our solution allowing your business to maintain customer support and customer service, all in one centralized place, all through the Internet. Installation is quick and easy and can be done in less than 20 minutes. Live video, audio and textual chat for websites Our software uses high quality video and audio | Alive Chat is the easy Live Chat solution for your website. Visitors can immediately chat with someone at your company who can answer all their questions, all in real time. | SnapEngage is a simple and streamlined live chat service. Engage with your visitors and improve your conversion. Live chat with your visitors From your favorite instant messenger or mobile device. Keep all your conversations in your existing CRM or Help Desk. | Hot prospects detection in real time and
live chat solution.
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| Vídeo |  |  | ||
| Trial and Prices | Free |
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| Launch date | 2011-12-25 | 2008-10-01 | ||
| Características | ||||
| Web-based Application | No | No | Sí | - Account management & statistics. |
| Desktop Applications | Sí | Sí | Sí Through Google-talk and Skype IM clients on both Mac and Windows | Sí Adobe Air Application. Real time notifications, even when off browsers |
| Native mobile application | No | Sí | No No native app (any Google Talk client or Skype) | No |
| Works for customers on mobile devices? | Sí | Sí | No requires flash | |
| Chat statistics | Sí Online statistics and monitoring online visitor | Sí | Sí Detailed Chat Statistics available in the SnapEngage Dashboard + Google Analytics Integration | Sí Answered Chats, missed Chats, + custom statistics |
| Multi-site | Sí Unlimited | Sí | Sí Unlimited in all plans | Sí Unlimited with the Pro Version |
| Multiple operators | Sí 10 operators | Sí | Sí | Sí Unlimited with the Pro Version |
| Conversation transcripts | Sí | Sí | Sí | No |
| Offline messages | Sí | Sí | Sí | Sí Customizable: web form, web call back, newsletter subscription |
| Cobrowsing | No | Sí | Sí Both side cobrowsing, including scrolling and mouse pointer | |
| Visual customization | Sí | Sí | Sí Have your own Look'n'Feel customized to your website starting with Businesss plan + whitelabel on Enterprise plan | Sí |
| Visitor details | Sí | Sí | Sí User Environment, User IP Address and User Geo Location. Also tracking of visitors navigation across site in real time. | Sí Geo Location, ISP, Language, Browser, OS, Time spent on site/page, Search Terms from search engines, Focus ,... |
| Predefined responses | Sí | Sí | Sí With shortcuts | No |
| International support | Sí | Sí | Sí 26 languages | Sí |
| Clickpath Tracker | Sí | No | Sí | Sí |
| Transfer to another operator | Sí | Sí | Sí Transfer easily between agents, tiers and groups | No |
| Custom extensions | Sí | Sí | Sí Many integrations including: SAP Business By Design, SalesForce, Zendesk, Desk.com, Basecamp, Highrise, BatchBook, JIRA, Facebook, RapLeaf, FullContact, and many more... | Sí |
| Proactive chat triggers | Sí | Sí | Sí Proactive chat implementation engages with the visitor on behalf of an agent currently online. | Sí |
| Visitor Monitoring | Sí | Sí | No | Sí |
| Video chat | Sí 2 way video chat | No | No | Sí |
| Remote screenshot | No | Sí | Sí via co-browsing | |
| API | No | Sí | Sí | |
| Social Networks | ||||
| Sitio web | vc4site.com | websitealive.com | snapengage.com | butterflive.com |
| facebook.com/... | facebook.com/... | |||
| @snapengage | @butterflive | |||
| Enlace | vc4site.com | WebsiteAlive | SnapEngage | Butterflive |
| Blog | vc4site.com/... | snapengage.com | butterflive.com/... | |
| Affiliate / Credit Program | Sí 25% in Recurring Commissions | Sí 30% of 1st purchase and 10% of monthly subscription | Sí | |
| Javascript API documentation | snapengage.com/... | butterflive.com/... | ||
| Live chat widget |  |
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