Historique de Live Guide

Mis à jour 19 oct. 2012 23:44:40

Date de création 18 oct. 2012 23:32:07

Alexia le 19 oct. 2012 23:44:40
Description
Live Guide is live chat software that increases customer satisfaction and improves customer service efficiency. Live Guide provides audio & video chat, in-depth reporting and enterprise security for websites.

Live Guide helps you:
- Improve call center efficiency
- Boost customer satisfaction
- Resolve issues quickly with remote assistance
- Reduce operational costs
- Build brand and customer loyalty
- Improve website conversions
- Increase sales volume
Messages hors ligne
yes
Cobrowsing
yes
Profil des visiteurs
yes
Extensions personnalisées
yes Integrations: Zendesk, Joomla, Magento, Google Analytics, Facebook, Google+
Discussion proactive
yes
API
yes
Capture d'écran à distance
yes
Alexia le 18 oct. 2012 23:32:07
Mode
70
Nom
Live Guide
Visibilité
public
Editeur
public
Catégorie
livechat
Image
http://socialcompare.com/u/1210/logo-live-guide-1gkg493w.png
Site web
http://www.netop.com/live-guide/what-is-live-guide.htm?utm_expid=40728386-1&utm_referrer=http%3A%2F%2Fwww.netop.com%2F
Description
Live Guide live chat software increases conversions and improves customer service

Leveraging live chat to engage with customers before, during and after the buying process increases your overall bottom line. Specifically, Live Guide helps you:
- Improve website conversions
- Increase sales volume
- Reduce operational costs & increase efficiency
- Build brand and customer loyalty
Gamme de prix
- Free Trial : 14 Days
- Single Operator : $39/month
- Business : 4 agents - $156/month
- Enterprise : 8 agents - $312/month
- Premier : 15 agents - $495/month
Application Web
yes
Statistiques du chat
yes
Multi-site
yes
Opérateurs multiples
yes
Transcriptions des conversations
yes
Personnalisation de l'apparence
yes
Réponses pré-enregistrées
yes
Video chat
yes
Twitter
https://twitter.com/NetopLiveGuide
Facebook
http://www.facebook.com/NetopLiveGuide

Retourner à: Live Guide