OMBEA Insights

OMBEA Insights helps you capture feedback at any physical or digital touchpoint and let our state-of-the-art algorithms find the hidden pain points for you. All discoveries are neatly summarised and presented back as prioritised to-do lists. Smart alerts tell you when something needs your immediate attention, while timely reports keep you on top of pain points you need to outsmart the competition.

+ On-site Module: Learn what customers are thinking at any physical location, such as in your stores, restaurants and restroom facilities.

+ Online Module: Assess user experience on all your web pages, such as at shopping, ordering, checkout and support.

+ Anywhere Module:Collect feedback from anywhere you wish by using email, SMS, till receipts or QR codes.

See the reference side-by-side comparison Customer feedback software