OMBEA Insights
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OMBEA Insights helps you capture feedback at any physical or
digital touchpoint and let our state-of-the-art algorithms find the
hidden pain points for you. All discoveries are neatly summarised
and presented back as prioritised to-do lists. Smart alerts tell
you when something needs your immediate attention, while timely
reports keep you on top of pain points you need to outsmart the
competition.
+ On-site Module: Learn what customers are thinking at any physical location, such as in your stores, restaurants and restroom facilities.
+ Online Module: Assess user experience on all your web pages, such as at shopping, ordering, checkout and support.
+ Anywhere Module:Collect feedback from anywhere you wish by using email, SMS, till receipts or QR codes.
+ On-site Module: Learn what customers are thinking at any physical location, such as in your stores, restaurants and restroom facilities.
+ Online Module: Assess user experience on all your web pages, such as at shopping, ordering, checkout and support.
+ Anywhere Module:Collect feedback from anywhere you wish by using email, SMS, till receipts or QR codes.
User reviews and comments
Best CXM platform for anyone that needs to monitor experience on-site and online simultaneously.