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Link
FreshDeskhelplineHelpSpotJitbit HelpDeskSalesforce HelpDeskSaManageServicenowUserVoiceZendesk
Editor/OwnerSalesForceServicenow
Sito webfreshdesk.comhelpline.dehelpspot.comjitbit.com/...salesforce.com/...samanage.comservicenow.comuservoice.comzendesk.com
Latest version
SaaS- via EngineHosting
On Premise VersionNoNoNo
Lingue
Platforms
Web
Mobile support iPhone SDK
Sent emails
networkedhelpdesk.org
Prezzi
Versione gratuita 3 agents free- Trial 45d- Trial 30 d 3 agents free, limited features- trial 14 d- Trial on demand 1 forum- Trial 30d
Starting price$ 180 /y/agent$ 239 /user CAPEX$ 29$ 360 /y/agent 40,000 /y but possible MSP partners to lower$ 180 /y/agent$ 20 /y/agent max 3
Prezzo$ 300 /y/agent$ 540 /y base host$ 200 for UNLIMITED users on the "enterprise" plan$ 540 /y/agent$ 288 /y/agent
Price Advanced$ 480 /y/agent$ 600 /y/agent$ 1,020 /y/agent$ 1,200 /y/agent
Management
LDAP/AD integrationNo Premise ? 2nd level price required
Intégration autres réseaux sociaux facebook,twitter,google twitter, Facebook
Group User Controls- price max
Support
Email Support paid- price 2 only
Phone SupportNo manual paid- price 3
Caratteristiche
Project TrackingNo
Time tracking / Timesheets
Resource managementNo
Scheduler- ?
ITIL complianceNo
Self Help / KB / Forums with granular /group
Sicurezza
Compatible SSL- possible but not default
Service Level Agreement (SLA)
Data Import/Export
Le lingue
Multi-language 15 lang. us free, 3 lang entry, 50+ full
Inglese
French paid
Tedesco paid
Italiano paid
Spagnola paid