FreshDesk
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Name | FreshDesk |
|---|---|
| Editor/Owner | |
| Sito web | freshdesk.com |
| Latest version | |
| SaaS | |
| On Premise Version | |
| Lingue | |
| Platforms | |
| Web | Sì |
| Mobile support | |
| Sent emails | |
| networkedhelpdesk.org | |
| Prezzi | |
| Versione gratuita | Sì 3 agents free |
| Starting price | $ 180 /y/agent |
| Prezzo | $ 300 /y/agent |
| Price Advanced | $ 480 /y/agent |
| Management | |
| LDAP/AD integration | No |
| Intégration autres réseaux sociaux | Sì facebook,twitter,google |
| Group User Controls | Sì |
| Support | |
| Email Support | Sì |
| Phone Support | No manual |
| Caratteristiche | |
| Project Tracking | No |
| Time tracking / Timesheets | Sì |
| Resource management | No |
| Scheduler | - ? |
| ITIL compliance | No |
| Self Help / KB / Forums | Sì with granular /group |
| Sicurezza | |
| Compatible SSL | - possible but not default |
| Service Level Agreement (SLA) | |
| Data Import/Export | Sì |
| Le lingue | |
| Multi-language | Sì 15 lang. |
| Inglese | Sì |
| French | Sì |
| Tedesco | Sì |
| Italiano | Sì |
| Spagnola | Sì |
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