2016-07-29 21:17:58
Lime TalkZopimSmartsupp FREE live chat
DescriptionLime Talk is a simple online chat application for your website that allows you to be available for your website's visitors - the same way you are available for questions in a real store.

If your visitor has a question, they can use Lime Talk to send that question and you can reply in a matter of seconds.

You can use Lime Talk while sitting at your computer or even use your mobile device (phone,tablet, etc..) while on the move.

Install the fully customizable Lime Talk chat widget on your site and try out all the features for 15 days free of charge! Registration takes just a couple of seconds.

Zopim is a live chat support software that lets you install a widget on your website to chat and sell directly to your online customers. It will help you to see who is on your site in real time. Then you can provide live customer help when they have a query.

Zopim works with nearly every browser, IM client and mobile phone out there. Enjoy the flexibility to provide live support from anywhere.

If looking for zopim alternative - check out http://ArcChat.com

Smartsupp is FREE live chat with visitor recording & unlimited number of agents. Your customers are on your website right now. Chat with them and see what they do.

Watch video recording of any visitor on your website. You see his screen, mouse movement and clicks. Great for understanding your customer's behavior.

Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty.

Smartsupp is in Spanish, French, German, Dutch, Polish, Russian and many more languages.

Video tourhttp://youtu.be/tfbZAFIWcZQhttp://youtu.be/tSRSn9hJU1chttp://www.youtube.com/watch?v=g88XoQW9V7U
Free trial periodYes 15 daysYes 14 days
Pricing plansUnlimited version starting from $4,2 / month.
  • Lite Plan Free (1 agent, 1 concurrent chat)
  • Basic Plan $11.20 per agent/mo (unlimited chats)
  • Advanced Plan $20 per agent/mo (unlimited chats + reports, analytics...)
  • Premium $44 per agent/mo (widget unbranding, IP address block, real-time monitoring...)
  • FREE: free forever with unlimited agents & chats
  • STANDARD: 8 € / month / agent
  • PRO:19 € / month / agent
Launch date2012-01-012013-04-01
Web-based ApplicationYesYesYes
IM (Google Talk, Jabber...) integrationYes-Yes XMPP (Jabber)
Desktop ApplicationsYes through IM clients- Through IM clientsYes XMPP (Jabber) : Pidgin, Adium
Native mobile application-NoYes XMPP (Jabber) : Xabber (Android), IM+ Instant Messenger (iOS, Windows Phone)
Works for customers on mobile devices?YesYes Works on some mobile devices. HTML5 dashboardYes fully responsive chat box
Chat statisticsYesYesYes
Multi-siteYes no extra paymentYesYes no extra charge
Multiple operatorsYesYesYes
Conversation transcriptsYesYesYes
Offline messagesYesYesYes
CobrowsingNoYes Screen recording
Visual customizationYesYesYes
Visitor detailsYesYesYes You can also show custom visitor info from your database https://developers.smartsupp.com/examples/identify-customers
Predefined responsesYesYesYes
International supportYesYesYes Chat support in English, French and Czech
Clickpath TrackerNoYes Visitor recording
Transfer to another operatorYesYesYes
Custom extensionsYes Javascript API, Many integrations (Zendesk, Salesforce, etc)Yes
Proactive chat triggersYesYesYes
Visitor MonitoringYes Fully customizable rule-based triggers.YesYes
Video chatNoNoNo Visitor recording
Remote screenshotNoNoYes Screen recording
APIYesYesYes https://developers.smartsupp.com/
Social Networks
Like 1 45 6
LinkLime TalkZopimSmartsupp FREE live chat
White Label solutionYesNo
  • 2016-01-25 11:07:02
    2016-07-29 21:17:58
  • English
  • Unlisted
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL
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