Bornevia brings all your customer service live chat, email, SMS, and social media conversations in one simple helpdesk platform. Save more time to deliver more amazing and personal support.
Live chat with Personalization, triggers, department, multi-agent chat, and Group chatName | Bornevia |
|---|---|
| Webseite | bornevia.com |
| Video |  |
| Kostenlose Testphase | Ja 17 days |
| Pricing plans | Pay only based on support channels. Starting from $3 to $20.
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| Launch date | |
| Eigenschaften | |
| Web-based Application | Ja |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | |
| Native mobile application | Ja Android |
| Works for customers on mobile devices? | Ja Stay on the page |
| Chat statistics | Ja |
| Multi-site | Ja Unlimited |
| Multiple operators | Ja Multi agent chat |
| Conversation transcripts | Ja Integrated with your email, facebook, and twitter |
| Offline messages | Ja Auto responder available and set your own business hours |
| Cobrowsing | |
| Visual customization | Ja |
| Visitor details | Ja |
| Predefined responses | Ja |
| International support | Ja |
| Clickpath Tracker | |
| Transfer to another operator | Ja |
| Custom extensions | Ja Email, Twitter, Facebook, and API |
| Proactive chat triggers | |
| Visitor Monitoring | |
| Video chat | Nein |
| Remote screenshot | Nein |
| API | Ja |
| Social Networks | |
| @Bornevia | |
| facebook.com/... | |
| Webseite | bornevia.com |
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