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Formilla

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Formilla.com provides live chat and in-app messaging tools for your website. With over 12,000 customers worldwide, companies use our software for lead generation, and to improve customer support by chatting with their website visitors using our simple web interface and iPhone/Android mobile apps.

We have one of the easiest-to-use platforms on the market. Try us out and find out why customers prefer Formilla.com!

Features listed here: formilla.com/...

Pricing listed here: formilla.com/...
Live Chat Software Comparison
Name
Formilla
Webseiteformilla.com
Video
Kostenlose TestphaseJa 15 days, no credit card required.
Pricing plans
  • Standard (free): $0 / month
  • Premium : $19.99 / month
  • Professional: $39.99 / month / account
  • Growth: $55.99 / month / account

All sign-ups first start with the Premium Plus 15-day trial

Launch date2013-11-01
Eigenschaften
Web-based ApplicationJa Compatible with all up-to-date browsers.
IM (Google Talk, Jabber...) integrationNein
Desktop ApplicationsJa Windows Desktop App, Mac OS X coming soon
Native mobile applicationJa Native apps for iPhone/iPad and Android devices
Works for customers on mobile devices?Ja Works on all major mobile browsers (responsive)
Chat statisticsJa
Multi-siteJa Yes, the Premium Plus package supports multi-site licenses.
Multiple operatorsJa Each chat agent can have their own unique email login and password
Conversation transcriptsJa Yes. Enable chat transcripts to each agent, or globally to multiple email addresses.
Offline messagesJa Yes. Automatically converts to offline messaging outside of your defined schedule and sends an email notification for any customer submissions.
Cobrowsing- Monitor what page URL the customer is on, and see what web pages they accessed on your website.
Visual customizationJa Supports different color themes, text changes, pre-chat form fields, and Advanced CSS for more options.
Visitor detailsJa visitor's page URL, referring site, new user vs. returning, IP address, country, region, browser, operating system.
Predefined responsesJa Unlimited canned responses. Add them with quick shortcuts, also use them on mobile.
International supportJa 23 languages supported, almost fully customizable front-end widget. Agent dashboard is English only.
Clickpath TrackerJa See what web pages the visitor has viewed, and the current page they're on.
Transfer to another operatorJa Transfer to other online agents, and include a private message if necessary.
Custom extensionsJa Integrate with Infusionsoft, Google Analytics, and over 500 apps with Zapier
Proactive chat triggersJa Very powerful automatic targeting with Smart Messages. Read more here: https://www.formilla.com/blog/how-to-use-the-smart-messages-feature/
Visitor MonitoringJa Real-time visitor monitoring from page to page, time on site, new vs. returning users, location, and more.
Video chatNein
Remote screenshotNein
API- Coming soon.
Social Networks
Twitter
Facebookfacebook.com/...
Webseiteformilla.com
Livechat & Chatbot
English
Public
Public
2023-10-12 14:08:27
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User reviews and comments

  • Bill Widmer on 2018-07-25 18:39:26
    like this

    Formilla is an amazing live chat service. The app works well and their customer service is fantastic!

  • Formilla.com on 2018-07-24 22:24:43
    suggested to set Affiliate / Credit Program to yes

    25% recurring commissions (lifetime)