| Webseite | iadvize.com/en/ |
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| Video |  |
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| Kostenlose Testphase | Ja 7 days - Apply here: http://www.iadvize.com/en/free-trial/ |
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| Pricing plans | |
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| Launch date | 2010-01-08 |
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| Eigenschaften | |
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| Web-based Application | Ja PHP Web application |
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| IM (Google Talk, Jabber...) integration | |
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| Desktop Applications | Ja Available on every computer through a internet navigator |
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| Native mobile application | Ja Desktop, tablet, smartphone... iAdvize enables you to advise your visitors wherever and whenever. |
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| Works for customers on mobile devices? | Ja yes - optimised for mobile devices |
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| Chat statistics | Ja More than 150 key Performance indicators: Measure your sales and transactions + monitor staff performance + measure satisfaction + Google Analytics |
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| Multi-site | Ja Unlimited from the Custom plan : manage your sites as you want and operators can be multi-site |
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| Multiple operators | Ja Unlimited |
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| Conversation transcripts | Ja Unlimited |
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| Offline messages | Ja |
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| Cobrowsing | Ja You can see their actions in real-time. If necessary, your can take control of the visitor's browser |
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| Visual customization | Ja Graphic design customisation: interface to customize the chat window as you want |
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| Visitor details | Ja Profile detailed with geo-localization and accessible during a discussion + followed real time by present visitors on the site |
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| Predefined responses | Ja Canned responses plus smart answers that are automatically generated. |
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| International support | Ja Multilingual support: French, English, Spanish and German. |
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| Clickpath Tracker | Ja |
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| Transfer to another operator | Ja Transfer from Agent to Agent, from expert to agent but also from bot to agent. |
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| Custom extensions | Ja API: Salesforce, Zendesk... |
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| Proactive chat triggers | Ja Intelligent Targeting rules. Fully customizable based on scoring and criteria. |
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| Visitor Monitoring | Ja You can see their actions in real-time. If necessary, your can take control of the visitor's browser |
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| Video chat | Ja Human support via video chat. The user can decide whether they are visible or not. |
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| Remote screenshot | |
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| API | Ja Free API |
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| Social Networks | |
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| Webseite | iadvize.com/en/ |
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| Twitter | |
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| Facebook | facebook.com/... |
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User reviews and comments
Really complete solution
Perfect tool for lead generations !
definitely the best solution
une aide indispensable
The best ever.
The Best !
Simply the best
The best one.