| Webseite | |
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| Video | |
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| Kostenlose Testphase | Ja Pilot trial available |
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| Pricing plans |
- Customized quote: fully customized
platform with choice of features and options.
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| Launch date | 2012-09-01 |
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| Eigenschaften | |
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| Web-based Application | Ja |
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| IM (Google Talk, Jabber...) integration | Nein |
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| Desktop Applications | Nein |
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| Native mobile application | Nein No native mobile app but mobile video chat SDK available for native Android app integration |
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| Works for customers on mobile devices? | Ja Mobile video chat SDK available. Works on most mobile and tablet devices |
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| Chat statistics | Ja Detailed chat statistics, live monitoring, customer feedback reports + Google analytics integration. |
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| Multi-site | Ja |
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| Multiple operators | Ja |
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| Conversation transcripts | Ja |
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| Offline messages | Ja Offline behavior options: Chat window hidden / Text message displayed / Message form displayed with email sent to agent of choice |
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| Cobrowsing | Ja Two modes available: control mode and highlight mode. See the exact pages your visitors are viewing and guide them personally around your website + highlight items of interest |
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| Visual customization | Ja Fully customizable interface: graphic design, texts, logo, action buttons |
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| Visitor details | Ja Standard data: browsing times, current and past pages, number of previous calls, browser, OS platform, name, email, phone number, number of previous calls, geo-location + custom data with data API |
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| Predefined responses | Ja Canned messages gathered by language |
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| International support | Ja Multiple languages supported (English, French, German, Spanish, Portuguese, Chinese, Japanese...) |
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| Clickpath Tracker | Ja Webuser path: number of pages visited, browsing time, navigation path |
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| Transfer to another operator | Ja |
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| Custom extensions | Ja Quick integration with PrestaShop, WordPress and Drupal, CRM integration... |
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| Proactive chat triggers | Ja Customizable rule-based chat triggers |
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| Visitor Monitoring | Ja Number of visitors displayed in real-time |
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| Video chat | Ja High quality WebRTC video chat with built-in Flash fallback. Call recording available. |
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| Remote screenshot | Nein No but remote screen-share, co-browsing and content-share available |
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| API | Ja Data flow API / UI API / Mobile chat SDK |
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| Social Networks | |
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| Twitter | |
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| Facebook | |
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| Webseite | |
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User reviews and comments
You should try it! There is a free package. This worth it!
the best !
Great product&support