LivePerson enables businesses to chat with prospects and customers. LivePerson gathers a broad set of customer and business data, including historical, behavioral, operational, and third party data to help you understand your visitors. LivePerson live chat software includes a proprietary real time analytics to enhance your understanding of customer needs and business objectives.
Name | LivePerson |
|---|---|
| Webseite | liveperson.com |
| Video |  |
| Kostenlose Testphase | Ja 14 days free trial |
| Pricing plans | |
| Launch date | |
| Eigenschaften | |
| Web-based Application | Ja |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | Ja |
| Native mobile application | Ja for visitors |
| Works for customers on mobile devices? | Ja |
| Chat statistics | Ja |
| Multi-site | Ja |
| Multiple operators | Ja |
| Conversation transcripts | Ja |
| Offline messages | Ja |
| Cobrowsing | Ja |
| Visual customization | Ja |
| Visitor details | Ja |
| Predefined responses | Ja |
| International support | Ja |
| Clickpath Tracker | Ja |
| Transfer to another operator | Ja |
| Custom extensions | Ja |
| Proactive chat triggers | Ja |
| Visitor Monitoring | Ja |
| Video chat | Ja |
| Remote screenshot | Ja |
| API | Ja for visitor customization, agents... |
| Social Networks | |
| @liveperson | |
| facebook.com/... | |
| Webseite | liveperson.com |
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