chat.io

Name	chat.io
Webseite	chat.io/...
Video
Kostenlose Testphase	Ja 14 days - no credit card, no commitments.
Pricing plans	Pricing starts at $10 / month / agent There is no limitation as to the number of chats, number of agent profiles.
Launch date	2017-07-07
Eigenschaften
Web-based Application	Ja Works with all up to date browsers.
IM (Google Talk, Jabber...) integration
Desktop Applications	Ja Planned release date for desktop applications for both Mac OSX and Windows is July 2017
Native mobile application	Ja Available for both iOS and Android devices.
Works for customers on mobile devices?	Ja The chat widget is responsive on mobile devices.
Chat statistics
Multi-site	Ja Multiple website support is available.
Multiple operators	Ja Comes with multiple user accounts. Different user roles available - agent, admin and owner.
Conversation transcripts	Ja There's no expiration date on saved chat transcripts.
Offline messages	Ja Offline messages are stored within the app, allowing to provide 24/7 support.
Cobrowsing
Visual customization
Visitor details	Ja The origin of a customer’s visit, browsing history, time spent on any given page, and more, are displayed within the app.
Predefined responses	Ja AI-powered canned responses with short tags.
International support
Clickpath Tracker	Ja The details on the origin of a customer’s visit, browsing history and time spent on any given page.
Transfer to another operator
Custom extensions	Ja Add-ons and integrations available - Facebook Messenger and more.
Proactive chat triggers
Visitor Monitoring
Video chat
Remote screenshot
API	Ja Open API and Javascript API are available.
Social Networks
Twitter	@chatio
Facebook
Webseite	chat.io/...

User reviews and comments