Bornevia brings all your customer service live chat, email, SMS, and social media conversations in one simple helpdesk platform. Save more time to deliver more amazing and personal support.
Live chat with Personalization, triggers, department, multi-agent chat, and Group chatName | Bornevia |
|---|---|
| Website | bornevia.com |
| Video |  |
| Free trial period | Yes 17 days |
| Pricing plans | Pay only based on support channels. Starting from $3 to $20.
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| Launch date | |
| Features | |
| Web-based Application | Yes |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | |
| Native mobile application | Yes Android |
| Works for customers on mobile devices? | Yes Stay on the page |
| Chat statistics | Yes |
| Multi-site | Yes Unlimited |
| Multiple operators | Yes Multi agent chat |
| Conversation transcripts | Yes Integrated with your email, facebook, and twitter |
| Offline messages | Yes Auto responder available and set your own business hours |
| Cobrowsing | |
| Visual customization | Yes |
| Visitor details | Yes |
| Predefined responses | Yes |
| International support | Yes |
| Clickpath Tracker | |
| Transfer to another operator | Yes |
| Custom extensions | Yes Email, Twitter, Facebook, and API |
| Proactive chat triggers | |
| Visitor Monitoring | |
| Video chat | No |
| Remote screenshot | No |
| API | Yes |
| Social Networks | |
| @Bornevia | |
| facebook.com/... | |
| Website | bornevia.com |
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