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History of LiveChat

Last update Feb. 14th 2024 5:21:22 PM
Creation date Mar. 15th 2011 9:06:30 AM
  • daniel on Apr. 25th 2016 2:09:43 PM
    Trial and Prices

    LiveChat is a premium live chat and help desk software that helps businesses provide amazing customer service and increase online sales!

    Key LiveChat advantages:

    • Increase of sales conversion rate up to 25%
    • Instant customer contact with sales people
    • Increase of customer satisfaction and loyality
    • Stunning looks and social media fanbase generation

    Why LiveChat https://livechatinc.com/why-livechat/

    Product Tour https://livechatinc.com/tour/

    Features list https://livechatinc.com/features/

  • daniel on Apr. 25th 2016 1:44:27 PM
    Website
    https://www.livechatinc.com/?utm_source=socialcompare.com&utm_medium=link&utm_campaign=SocialcompareListing
  • daniel on Apr. 22nd 2016 6:22:07 PM
    Free trial period
    yes Fully functional for 30 days, no credit card required.
  • daniel on Apr. 22nd 2016 6:21:18 PM
    Description

    LiveChat is a premium live chat and help desk software that helps businesses provide amazing customer service and increase online sales!

    Key LiveChat advantages:

    • Increase of sales conversion rate up to 25%
    • Instant customer contact with sales people
    • Increase of customer satisfaction and loyality
    • Stunning looks and social media fanbase generation

    Why LiveChat https://livechatinc.com/why-livechat/

    Product Tour https://livechatinc.com/tour/

    Features list https://livechatinc.com/features/

  • daniel on Apr. 22nd 2016 6:12:16 PM
    Remote screenshot
    yes Available via integrations with 3rd party apps.
  • daniel on Apr. 22nd 2016 6:10:59 PM
    API
    yes Open API available.
  • daniel on Apr. 22nd 2016 6:10:10 PM
    Proactive chat triggers
    yes LiveChat detects when visitors take certain actions on your website and issue chat invitations based on those actions.
    Visitor Monitoring
    yes LiveChat can be used to monitor multiple visitors at the same time. The details on browsing visitors can be filtered using built-in filters.
    Video chat
    no Not available.
    Remote screenshot
    yes
  • daniel on Apr. 22nd 2016 5:22:47 PM
    Clickpath Tracker
    yes The user's browsing path is displayed in real-time to provide details on visited pages.
    Transfer to another operator
    yes Chats can be transferred back and forth between operators. Chat history is transferred along with the visitor.
    Custom extensions
    yes LiveChat can be integrated with 60+ services, including Google Analytics, Facebook, Salesforce, Zendesk and many other 3rd-party applications
  • daniel on Apr. 22nd 2016 5:03:14 PM
    Predefined responses
    yes Canned responses are tag-based - by typing in #tag a corresponding answer pops up.
    Visitor details
    yes Detailed information on online visitors include geolocation, IP address, referrer links, time on the website and number of visits, custom events and more.
    International support
    yes 40+ languages available + option to customize localization.
  • daniel on Apr. 22nd 2016 4:53:30 PM
    Chat statistics
    yes Reports are focused on measuring chat efficiency, including quantity, performance, handle times, conversions reports and many other.
    Visual customization
    yes 4 distinct chat window themes to choose from. CSS customization, branding and white label version are available.
  • daniel on Apr. 22nd 2016 4:23:31 PM
    Multi-site
    yes LiveChat can be added to multiple websites and customized per each.
  • daniel on Apr. 22nd 2016 4:18:24 PM
    Native mobile application
    yes Mobile apps for iOS and Android devices.
    Works for customers on mobile devices?
    yes Works on any modern browser, does not require Flash.
    Offline messages
    yes Offline messages are saved as tickets in LiveChat, sent to a help desk or forwarded to a given email address.
    Conversation transcripts
    yes All chats are stored in LiveChat and can be accessed later on.
    Multiple operators
    yes Available, every operator can have their own account.
    Cobrowsing
    yes Available via a 3rd party integration.
  • daniel on Apr. 22nd 2016 3:25:37 PM
    Website
    https://livechatinc.com
    Predefined responses
    yes They are tag-based - by typing in #tag a corresponding answer pops up.
    Web-based Application
    yes Available on all known up-to-date browsers.
    Desktop Applications
    yes Desktop apps for Windows and Mac OS X (Mac)
    Native mobile application
    yes Mobile apps for iOS and Android.
  • EtuESPE on Mar. 9th 2016 9:55:24 AM
    Plateforme sécurisée
    yes
  • EtuESPE on Mar. 9th 2016 9:53:53 AM
    Génère un flux RSS
    no
    Absence de publicité
    no
  • EtuESPE on Mar. 9th 2016 9:05:08 AM
    Prise en main rapide
    no
  • EtuESPE on Mar. 9th 2016 8:45:59 AM
    Langues de l'interface
    5
  • EtuESPE on Mar. 9th 2016 8:42:36 AM
    Reconnaissance vocale
    yes
  • Alexis on Oct. 29th 2015 11:51:26 PM
    Video
    http://www.youtube.com/watch?v=Yf0NkRSkFRE
  • Szymon Klimczak on Oct. 29th 2015 7:10:06 PM
    IM (Google Talk, Jabber...) integration
    no LiveChat is based on secure proprietary technology - independent from 3rd party protocols (Jabber)
Go back to: LiveChat