History of LiveChat

Last update Feb. 14^th 2024 5:21:22 PM

Creation date Mar. 15^th 2011 9:06:30 AM

Szymon Klimczak on Sep. 30^th 2011 1:34:28 PM
Web-based Application
yes
Works for customers on mobile devices?
yes Works on any modern browser, does not require Flash
Desktop Applications
yes Windows, Mac OS X
Micmak on Jul. 24^th 2011 11:34:22 PM
Video chat
no
Vanina on Apr. 17^th 2011 8:32:44 PM
API
yes
Vanina on Mar. 24^th 2011 1:04:04 PM
Description
Amazingly simple and easy-in-use, yet powerful live chat software that helps you sell & support
Available on Windows, Mac, iPhone, Android, Blackberry and Windows Phone 7
Trial and Prices
- 14 jours d'essai gratuit (jusqu'à 100 operateurs)
- ensuite à partir de 36$/mois
Pas de limites de nombre de chats parallèles, chat interne pour les opérateurs disponible.
sklimczak on Mar. 15^th 2011 9:19:28 AM
Visual customization
Yes use existing templates or create your own customization
Native mobile application
Yes for both visitors and operators (native iPhone, Android, Blackberry, Windows Phone 7 apps)
sklimczak on Mar. 15^th 2011 9:17:35 AM
Chat statistics
Yes 25+ values
sklimczak on Mar. 15^th 2011 9:09:05 AM
Description
Amazingly simple and easy-in-use, yet powerful live chat software that helps you SELL & SUPPORT!
Available on Windows, Mac, iPhone, Android, Blackberry and Windows Phone 7!
sklimczak on Mar. 15^th 2011 9:06:30 AM
Mode
Item
Name
LiveChat
Viewer
Public
Editor
Public
Category
Webmaster
Website
http://livechatinc.com
Description
Amazing and easy-in-use live chat software that helps you SELL and SUPPORT!
Launch date
2002-06-12
Trial and Prices
- 14 days free trial (up to 100 operators)
- then starts with $36/month
No limits of concurrent chats, internal chat for operators available.
Chat statistics
Yes
Multi-site
Yes Different customizations for each site available.
Multiple operators
Yes
Conversation transcripts
Yes Saved on server, so can be accessed from any place at any time
Offline messages
Yes
Visual customization
Yes
Cobrowsing
Yes
Visitor details
Yes + Geolocation
Predefined responses
Yes Tag-based
Native mobile application
Yes
International support
Yes Multilingual + option to customize localization
Clickpath Tracker
Yes
Transfer to another operator
Yes Chat history is transferred along with the visitor.
Custom extensions
Yes Add-ons & extras available (Zendesk, FreshBooks, CRM apps, CMS & eCommerce platforms); API available: livechatinc.com/api
Proactive chat triggers
Yes Rule-based triggers based on 15+ predefined, option of setting up own triggers through custom variables
Visitor Monitoring
Yes
Affiliate / Credit Program
Yes 20% commision on each order value
Remote screenshot
Yes Remote desktop
Javascript API documentation
http://livechatinc.com/api
Twitter
http://twitter.com/LiveChat
Blog
http://blog.livechatinc.com

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