History of SnapEngage

Last update 2018-10-02 09:25:43 Creation date 2011-03-07 09:07:23
  • Video tour
    Posted 2018-10-02 09:25:43 by Alexis
  • Pricing plans
    • Business :4 agents - $66/month
    • Enterprise : 8 agents - $160/month
    • Premier : 15 agents - $460/month
    Posted 2016-06-08 09:20:37 by Suellen
  • Pricing plans
    • Business :4 agents - $49/month
    • Enterprise : 8 agents - $129/month
    • Premier : 15 agents - $349/month
    Posted 2014-04-02 16:29:51 by bravedave
  • Description

    SnapEngage is a simple and streamlined live chat service. Engage with your visitors and improve your conversion. Live chat with your visitors From your favorite instant messenger or mobile device.

    Keep all your conversations in your existing CRM or Help Desk.

    Pricing plans
    • Business : 4 agents - $49/month
    • Enterprise : 8 agents - $129/month
    • Premier : 15 agents - $349/month
    Free trial period
    yes 15 days
    Posted 2013-01-31 23:06:16 by Vanina
  • Description

    SnapEngage est un service de chat en direct, simple d'utilisation. Il permet de dialoguer avec ses visiteurs depuis plusieurs logiciels de messagerie instantané (Google talk, Skype, iChat...) ou depuis un mobile.

    Toutes les conversations peuvent être sauvegardé dans une solution de CRM ou Help Desk existantes .

    Français Posted 2013-01-31 22:44:43 by Vanina
  • Trial and Prices
    • Business : 4 agents - $49/month
    • Enterprise : 8 agents - $129/month
    • Premier : 15 agents - $349/month
    Posted 2012-09-26 20:10:35 by Blake
  • Web-based Application
    yes
    Posted 2012-06-07 22:42:13 by Ryan Graham
  • Description

    SnapEngage est un service de chat en direct, simple d'utilisation. Il permet de dialoguer avec ses visiteurs depuis plusieurs logiciels de messagerie instantané (Google talk, Skype, iChat...) ou depuis un mobile.

    Toutes les conversations peuvent être sauvegardé dans une solution de CRM ou Help Desk existantes .

    Français Posted 2012-04-15 22:47:40 by Alexis
  • Launch date
    2008-10-01
    Desktop Applications
    yes Through Google-talk and Skype IM clients on both Mac and Windows
    Chat statistics
    yes Detailed Chat Statistics available in the SnapEngage Dashboard + Google Analytics Integration
    Multi-site
    yes Unlimited in all plans
    Transfer to another operator
    yes Transfer easily between agents, tiers and groups
    Custom extensions
    yes Many integrations including: SAP Business By Design, SalesForce, Zendesk, Desk.com, Basecamp, Highrise, BatchBook, JIRA, Facebook, RapLeaf, FullContact, and many more...
    Posted 2012-03-26 19:23:06 by Megs
  • Facebook
    https://www.facebook.com/SnapEngage
    International support
    yes 26 languages
    Visitor details
    yes User Environment, User IP Address and User Geo Location. Also tracking of visitors navigation across site in real time.
    Visual customization
    yes Have your own Look'n'Feel customized to your website starting with Businesss plan + whitelabel on Enterprise plan
    Chat statistics
    yes Detailed Chat Statistics available in the SnapEngage Dashboard
    Posted 2012-03-26 17:39:01 by Megs
  • Trial and Prices
    • Free Plan : 1 agent - 30 conversations per month
    • Basic : 1 agent - $19/month
    • Business : 4 agents - $49/month
    • Enterprise : 8 agents - $129/month
    • Premier : 15 agents - $349/month
    Desktop Applications
    yes through Google-talk and Skype IM clients
    Works for customers on mobile devices?
    yes
    Posted 2012-03-26 16:32:46 by Megs
  • Description

    SnapEngage is a simple and streamlined live chat service. Engage with your visitors and improve your conversion. Live chat with your visitors From your favorite instant messenger or mobile device.

    Keep all your conversations in your existing CRM or Help Desk.

    Posted 2012-03-24 00:29:11 by Vanina
  • Trial and Prices
    • Free Plan : 1 agent - 30 conversations per month
    • Basic : 1 agent - $19/month
    • Business : 4 agents - $49/month
    • Enterprise : 8 agents - $129/month
    • Premier : 15 agents - $289/month
    Posted 2012-03-15 08:31:39 by Vanina
  • Video tour
    http://www.youtube.com/watch?v=YUt-hYPAPeY&context=C33271c1ADOEgsToPDskKjaoLRywFIDeR0vKBWX1PE
    Description

    SnapEngage is a simple and streamlined live chat service.

    Posted 2012-03-05 23:47:49 by Alain
  • Image
    http://socialcompare.com/u/1202/snapengage-live-chat-support-software-help_f18828b633e2b522f4724cb58939f95e.png http://socialcompare.com/u/1202/snapengage-live-chat-support-software-help-13cp9fui.png
    Posted 2012-02-05 00:20:53 by Vanina
  • Native mobile application
    no No native app (any Google Talk client or Skype)
    Posted 2011-10-19 18:38:14 by Szymon Klimczak
  • Proactive chat triggers
    yes Proactive chat implementation engages with the visitor on behalf of an agent currently online.
    Posted 2011-09-30 13:35:55 by Szymon Klimczak
  • Web-based Application
    no
    Desktop Applications
    yes through IM clients
    Works for customers on mobile devices?
    no
    Native mobile application
    no (any Google Talk client or Skype)
    Posted 2011-09-30 13:34:28 by Szymon Klimczak
  • Video chat
    no
    Posted 2011-07-24 23:34:22 by Micmak
  • API
    yes
    Posted 2011-04-17 20:32:44 by Vanina
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