History of SnapEngage

Last update Oct. 2^nd 2018 9:25:43 AM

Creation date Mar. 7^th 2011 9:07:23 AM

Alexis on Oct. 2^nd 2018 9:25:43 AM
Video
Suellen on Jun. 8^th 2016 9:20:37 AM
Pricing plans
- Business :4 agents - $66/month
- Enterprise : 8 agents - $160/month
- Premier : 15 agents - $460/month
bravedave on Apr. 2^nd 2014 4:29:51 PM
Pricing plans
- Business :4 agents - $49/month
- Enterprise : 8 agents - $129/month
- Premier : 15 agents - $349/month
Vanina on Jan. 31^st 2013 11:06:16 PM
Description
SnapEngage is a simple and streamlined live chat service. Engage with your visitors and improve your conversion. Live chat with your visitors From your favorite instant messenger or mobile device.

Keep all your conversations in your existing CRM or Help Desk.
Pricing plans
- Business : 4 agents - $49/month
- Enterprise : 8 agents - $129/month
- Premier : 15 agents - $349/month
Free trial period
yes 15 days
Vanina on Jan. 31^st 2013 10:44:43 PM
Description
SnapEngage est un service de chat en direct, simple d'utilisation. Il permet de dialoguer avec ses visiteurs depuis plusieurs logiciels de messagerie instantané (Google talk, Skype, iChat...) ou depuis un mobile.

Toutes les conversations peuvent être sauvegardé dans une solution de CRM ou Help Desk existantes .
Blake on Sep. 26^th 2012 8:10:35 PM
Trial and Prices
- Business : 4 agents - $49/month
- Enterprise : 8 agents - $129/month
- Premier : 15 agents - $349/month
Ryan Graham on Jun. 7^th 2012 10:42:13 PM
Web-based Application
yes
Alexis on Apr. 15^th 2012 10:47:40 PM
Description
SnapEngage est un service de chat en direct, simple d'utilisation. Il permet de dialoguer avec ses visiteurs depuis plusieurs logiciels de messagerie instantané (Google talk, Skype, iChat...) ou depuis un mobile.

Toutes les conversations peuvent être sauvegardé dans une solution de CRM ou Help Desk existantes .
Megs on Mar. 26^th 2012 7:23:06 PM
Launch date
2008-10-01
Desktop Applications
yes Through Google-talk and Skype IM clients on both Mac and Windows
Chat statistics
yes Detailed Chat Statistics available in the SnapEngage Dashboard + Google Analytics Integration
Multi-site
yes Unlimited in all plans
Transfer to another operator
yes Transfer easily between agents, tiers and groups
Custom extensions
yes Many integrations including: SAP Business By Design, SalesForce, Zendesk, Desk.com, Basecamp, Highrise, BatchBook, JIRA, Facebook, RapLeaf, FullContact, and many more...
Megs on Mar. 26^th 2012 5:39:01 PM
Facebook
https://www.facebook.com/SnapEngage
International support
yes 26 languages
Visitor details
yes User Environment, User IP Address and User Geo Location. Also tracking of visitors navigation across site in real time.
Visual customization
yes Have your own Look'n'Feel customized to your website starting with Businesss plan + whitelabel on Enterprise plan
Chat statistics
yes Detailed Chat Statistics available in the SnapEngage Dashboard
Megs on Mar. 26^th 2012 4:32:46 PM
Trial and Prices
- Free Plan : 1 agent - 30 conversations per month
- Basic : 1 agent - $19/month
- Business : 4 agents - $49/month
- Enterprise : 8 agents - $129/month
- Premier : 15 agents - $349/month
Desktop Applications
yes through Google-talk and Skype IM clients
Works for customers on mobile devices?
yes
Vanina on Mar. 24^th 2012 12:29:11 AM
Description
SnapEngage is a simple and streamlined live chat service. Engage with your visitors and improve your conversion. Live chat with your visitors From your favorite instant messenger or mobile device.

Keep all your conversations in your existing CRM or Help Desk.
Vanina on Mar. 15^th 2012 8:31:39 AM
Trial and Prices
- Free Plan : 1 agent - 30 conversations per month
- Basic : 1 agent - $19/month
- Business : 4 agents - $49/month
- Enterprise : 8 agents - $129/month
- Premier : 15 agents - $289/month
Alain on Mar. 5^th 2012 11:47:49 PM
Video
http://www.youtube.com/watch?v=YUt-hYPAPeY&context=C33271c1ADOEgsToPDskKjaoLRywFIDeR0vKBWX1PE
Description
SnapEngage is a simple and streamlined live chat service.
Vanina on Feb. 5^th 2012 12:20:53 AM
Image
http://socialcompare.com/u/1202/snapengage-live-chat-support-software-help_f18828b633e2b522f4724cb58939f95e.png http://socialcompare.com/u/1202/snapengage-live-chat-support-software-help-13cp9fui.png
Szymon Klimczak on Oct. 19^th 2011 6:38:14 PM
Native mobile application
no No native app (any Google Talk client or Skype)
Szymon Klimczak on Sep. 30^th 2011 1:35:55 PM
Proactive chat triggers
yes Proactive chat implementation engages with the visitor on behalf of an agent currently online.
Szymon Klimczak on Sep. 30^th 2011 1:34:28 PM
Web-based Application
no
Desktop Applications
yes through IM clients
Works for customers on mobile devices?
no
Native mobile application
no (any Google Talk client or Skype)
Micmak on Jul. 24^th 2011 11:34:22 PM
Video chat
no
Vanina on Apr. 17^th 2011 8:32:44 PM
API
yes

Go back to: SnapEngage