We use Hey Bubble for our website and this is neat. Easy to use, easy to setup, very nice customer service. Great product
This service should be much higher on the list. They provide great info on your customers, and work really well with Adium on the Mac. Top notch customer service as well.
this works especially well for small businesses who simply want a no-hassle, great-to-use live chat system
I am going with Zopim for my chat platform as well. Excellent features and a great team cumult.com
In terms of backoffice support - the best choice available.
Best Live Chat Software, You can use Heybubble technology and/or Skype , Jaber etc...