Comparateur collaboratifHistorique de LiveChat
Date de création 2011-03-15 09:06:30 
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- Période d'essai gratuite
- yes 14 days, no credit card required.
Posté 2019-06-11 00:14:20 par Vanina -
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- Tarifs
- Starter Plan: $16 / month / account
- Team Plan: $33 / month / account
- Business Plan: $50 / month / account
- Enterprise Plan: $149 / month / account
There's no limit of active chats going at any one time.
Full pricing details available at: https://www.livechatinc.com/pricing/
Posté 2018-02-12 21:37:30 par Vanina - White Label solution
- yes White label version is available.
Posté 2016-10-19 18:34:30 par daniel- Number of paid customers
- 16000
- Live chat widget
- https://socialcompare.com/u/1610/welcome-to-livechat-2-900x600_5c77faf926d0b187c992490e963d409e.png https://socialcompare.com/u/1610/welcome-to-livechat-2-900x600-3jrhz951.png
- Gamme de prix
- 30 days free trial available, no credit
card required.
- Starter Plan: $16 / month / account
- Regular Plan: $30 / month / account
- Team Plan: $33 / month / account
- Enterprise Plan: $50 / month / account
- Enterprise Plus Plan: $149 / month / account
There's no limit of active chats going at any one time.
Full pricing details available at: https://www.livechatinc.com/pricing/
- Programme d'affiliation / fidélité
- yes 20% lifetime commission off every payment made by referred customers.
Posté 2016-10-19 18:28:22 par daniel- Capture d'écran à distance
- yes With the use of a 3rd party application.
- Cobrowsing
- yes With the use of a 3rd party application.
- Personnalisation de l'apparence
- yes Several chat window themes to choose from. CSS customization, branding and white label version are available.
- Multilingue
- yes 40+ languages available.
- Réponses pré-enregistrées
- yes Canned replies are tag-based - by typing in #tag a corresponding answer pops up.
- Extensions personnalisées
- yes 60+ integrations available, including Google Analytics, Facebook, Salesforce, Zendesk and many other.
- Discussion proactive
- yes LiveChat detects when visitors take certain actions on the website and issue chat invitations based on those actions.
- Suivi des visites
- yes Monitor the page URL that a website visitor is on and directly engage with them to answer page specific questions.
Posté 2016-10-19 17:58:32 par daniel- Fonctionne pour les utilisateurs sur mobile ?
- yes Optimized for mobile devices does not require Flash to work.
- Statistiques du chat
- yes Reports and analytics are focused on measuring customer service efficiency (quantity, performance, handle times) and chat-to-sale conversion (eCommerce goals).
- Multi-site
- yes There's no limit. One account can be used to manage multiple websites.
- Opérateurs multiples
- yes Every user can have their own account. Different agent roles available.
- Transcriptions des conversations
- yes Chat transcripts are stored in LiveChat. Option to export archived transcripts.
- Messages hors ligne
- yes Offline messages are saved as tickets, forwarded to a help desk or email address.
Posté 2016-10-19 17:23:36 par daniel- Période d'essai gratuite
- yes 30 days, no credit card required.
- Suivi des visites
- yes See the page URL that a website visitor is on and directly engage with them to answer page specific questions.
- Tarifs
- Starter Plan: $16 / month / account
- Regular Plan: $30 / month / account
- Team Plan: $33 / month / account
- Enterprise Plan: $50 / month / account
- Enterprise Plus Plan: $149 / month / account
There's no limit of active chats going at any one time.
Full pricing details available at: https://www.livechatinc.com/pricing/
- Description
LiveChat serves as a premium live chat and help desk software for online sales and customer service.
LiveChat allows online businesses to interact with customers on their website and be more accessible.
Easy to use and customize, LiveChat reduces the number of customer emails and calls, helping increase sales and improve customer satisfaction.
Key LiveChat advantages:- give customer service at any time of the day or night
- interact with customers on the website
- make extra sales from using the service
- provide valuable business insight on website visitors
Why LiveChat https://livechatinc.com/why-livechat/
Product Tour https://livechatinc.com/tour/
Features list https://livechatinc.com/features/
The fastest way to help customers
- Application Web
- yes Compatible with all up-to-date browsers.
- Applications bureau (desktop)
- yes Desktop apps for Windows and Mac OS X.
- Support Mobile
- yes Mobile applications for iPad, iPhone, and Android devices.
Posté 2016-10-19 16:52:41 par daniel- Gamme de prix
LiveChat is a premium live chat and help desk software that helps businesses provide amazing customer service and increase online sales!
Key LiveChat advantages:
- Increase of sales conversion rate up to 25%
- Instant customer contact with sales people
- Increase of customer satisfaction and loyality
- Stunning looks and social media fanbase generation
Why LiveChat https://livechatinc.com/why-livechat/
Product Tour https://livechatinc.com/tour/
Features list https://livechatinc.com/features/
Posté 2016-10-18 10:22:03 par daniel- Capture d'écran
- https://socialcompare.com/u/1610/livechat-applications_22ef665361092afaaf8ca2d2229e31dd.png https://socialcompare.com/u/1610/livechat-applications-3jnnluc9.png
Posté 2016-10-17 16:36:08 par daniel- Gamme de prix
LiveChat is a premium live chat and help desk software that helps businesses provide amazing customer service and increase online sales!
Key LiveChat advantages:
- Increase of sales conversion rate up to 25%
- Instant customer contact with sales people
- Increase of customer satisfaction and loyality
- Stunning looks and social media fanbase generation
Why LiveChat https://livechatinc.com/why-livechat/
Product Tour https://livechatinc.com/tour/
Features list https://livechatinc.com/features/
Posté 2016-04-25 14:09:43 par daniel- Période d'essai gratuite
- yes Fully functional for 30 days, no credit card required.
Posté 2016-04-22 18:22:07 par daniel- Description
LiveChat is a premium live chat and help desk software that helps businesses provide amazing customer service and increase online sales!
Key LiveChat advantages:
- Increase of sales conversion rate up to 25%
- Instant customer contact with sales people
- Increase of customer satisfaction and loyality
- Stunning looks and social media fanbase generation
Why LiveChat https://livechatinc.com/why-livechat/
Product Tour https://livechatinc.com/tour/
Features list https://livechatinc.com/features/
Posté 2016-04-22 18:21:18 par daniel- Capture d'écran à distance
- yes Available via integrations with 3rd party apps.
Posté 2016-04-22 18:12:16 par daniel- Discussion proactive
- yes LiveChat detects when visitors take certain actions on your website and issue chat invitations based on those actions.
- Suivi des visites
- yes LiveChat can be used to monitor multiple visitors at the same time. The details on browsing visitors can be filtered using built-in filters.
- Video chat
- no Not available.
- Capture d'écran à distance
- yes
Posté 2016-04-22 18:10:10 par daniel
There's no limit of active chats going at any one time.