History of LiveChat

Last update 2021-06-22 12:59:06 Creation date 2011-03-15 09:06:30
  • Pricing plans
    • Starter Plan: $16 / month / account
    • Team Plan: $33 / month / account
    • Business Plan: $50 / month / account
    • Enterprise Plan

    There's no limit of active chats going at any one time.

    Posted 2021-06-22 12:59:06 by Vanina
  • Pricing plans
    • Starter Plan: $16 / month / account
    • Team Plan: $33 / month / account
    • Business Plan: $50 / month / account
    • Enterprise Plan: $149 / month / account

    There's no limit of active chats going at any one time.

    Posted 2021-01-27 14:40:06 by Vanina
  • Free trial period
    yes 14 days, no credit card required.
    Posted 2019-06-11 00:14:20 by Vanina
  • Pricing plans
    No limits of concurrent chats.
    • Starter Plan: $16/month for 1 account
    • Team Plan: $33/month per account
    • Business Plan: $50/month per account
    • Enterprise Plan: $149/month for 1 account
    Français Posted 2018-02-12 21:38:09 by Vanina
  • Pricing plans
    • Starter Plan: $16 / month / account
    • Team Plan: $33 / month / account
    • Business Plan: $50 / month / account
    • Enterprise Plan: $149 / month / account

    There's no limit of active chats going at any one time.

    Full pricing details available at: https://www.livechatinc.com/pricing/

    Posted 2018-02-12 21:37:30 by Vanina
  • White Label solution
    yes White label version is available.
    Posted 2016-10-19 18:34:30 by daniel
  • Number of paid customers
    16000
    Live chat widget
    https://socialcompare.com/u/1610/welcome-to-livechat-2-900x600_5c77faf926d0b187c992490e963d409e.png https://socialcompare.com/u/1610/welcome-to-livechat-2-900x600-3jrhz951.png
    Trial and Prices
    30 days free trial available, no credit card required.

    • Starter Plan: $16 / month / account
    • Regular Plan: $30 / month / account
    • Team Plan: $33 / month / account
    • Enterprise Plan: $50 / month / account
    • Enterprise Plus Plan: $149 / month / account

    There's no limit of active chats going at any one time.

    Full pricing details available at: https://www.livechatinc.com/pricing/

    Affiliate / Credit Program
    yes 20% lifetime commission off every payment made by referred customers.
    Posted 2016-10-19 18:28:22 by daniel
  • Remote screenshot
    yes With the use of a 3rd party application.
    Cobrowsing
    yes With the use of a 3rd party application.
    Visual customization
    yes Several chat window themes to choose from. CSS customization, branding and white label version are available.
    International support
    yes 40+ languages available.
    Predefined responses
    yes Canned replies are tag-based - by typing in #tag a corresponding answer pops up.
    Custom extensions
    yes 60+ integrations available, including Google Analytics, Facebook, Salesforce, Zendesk and many other.
    Proactive chat triggers
    yes LiveChat detects when visitors take certain actions on the website and issue chat invitations based on those actions.
    Visitor Monitoring
    yes Monitor the page URL that a website visitor is on and directly engage with them to answer page specific questions.
    Posted 2016-10-19 17:58:32 by daniel
  • Works for customers on mobile devices?
    yes Optimized for mobile devices does not require Flash to work.
    Chat statistics
    yes Reports and analytics are focused on measuring customer service efficiency (quantity, performance, handle times) and chat-to-sale conversion (eCommerce goals).
    Multi-site
    yes There's no limit. One account can be used to manage multiple websites.
    Multiple operators
    yes Every user can have their own account. Different agent roles available.
    Conversation transcripts
    yes Chat transcripts are stored in LiveChat. Option to export archived transcripts.
    Offline messages
    yes Offline messages are saved as tickets, forwarded to a help desk or email address.
    Posted 2016-10-19 17:23:36 by daniel
  • Free trial period
    yes 30 days, no credit card required.
    Visitor Monitoring
    yes See the page URL that a website visitor is on and directly engage with them to answer page specific questions.
    Pricing plans
    • Starter Plan: $16 / month / account
    • Regular Plan: $30 / month / account
    • Team Plan: $33 / month / account
    • Enterprise Plan: $50 / month / account
    • Enterprise Plus Plan: $149 / month / account

    There's no limit of active chats going at any one time.

    Full pricing details available at: https://www.livechatinc.com/pricing/

    Description

    LiveChat serves as a premium live chat and help desk software for online sales and customer service.

    LiveChat allows online businesses to interact with customers on their website and be more accessible.

    Easy to use and customize, LiveChat reduces the number of customer emails and calls, helping increase sales and improve customer satisfaction.

    Key LiveChat advantages:
    • give customer service at any time of the day or night
    • interact with customers on the website
    • make extra sales from using the service
    • provide valuable business insight on website visitors

    Why LiveChat https://livechatinc.com/why-livechat/

    Product Tour https://livechatinc.com/tour/

    Features list https://livechatinc.com/features/


    The fastest way to help customers

    Web-based Application
    yes Compatible with all up-to-date browsers.
    Desktop Applications
    yes Desktop apps for Windows and Mac OS X.
    Native mobile application
    yes Mobile applications for iPad, iPhone, and Android devices.
    Posted 2016-10-19 16:52:41 by daniel
  • Trial and Prices

    LiveChat is a premium live chat and help desk software that helps businesses provide amazing customer service and increase online sales!

    Key LiveChat advantages:

    • Increase of sales conversion rate up to 25%
    • Instant customer contact with sales people
    • Increase of customer satisfaction and loyality
    • Stunning looks and social media fanbase generation

    Why LiveChat https://livechatinc.com/why-livechat/

    Product Tour https://livechatinc.com/tour/

    Features list https://livechatinc.com/features/

    Posted 2016-10-18 10:22:03 by daniel
  • Pricing plans

    No limits of concurrent chats.

    • Starter Plan: $16/month for 1 account
    • Regular Plan: $30/month for 1 account
    • Team Plan: $33/month per account
    • Enterprise Plan: $50/month per account
    • Enterprise Plus Plan: $149/month per account
    Posted 2016-10-18 10:11:47 by daniel
  • Screenshot
    https://socialcompare.com/u/1610/livechat-applications_22ef665361092afaaf8ca2d2229e31dd.png https://socialcompare.com/u/1610/livechat-applications-3jnnluc9.png
    Posted 2016-10-17 16:36:08 by daniel
  • Trial and Prices

    LiveChat is a premium live chat and help desk software that helps businesses provide amazing customer service and increase online sales!

    Key LiveChat advantages:

    • Increase of sales conversion rate up to 25%
    • Instant customer contact with sales people
    • Increase of customer satisfaction and loyality
    • Stunning looks and social media fanbase generation

    Why LiveChat https://livechatinc.com/why-livechat/

    Product Tour https://livechatinc.com/tour/

    Features list https://livechatinc.com/features/

    Posted 2016-04-25 14:09:43 by daniel
  • Website
    https://www.livechatinc.com/?utm_source=socialcompare.com&utm_medium=link&utm_campaign=SocialcompareListing
    Posted 2016-04-25 13:44:27 by daniel
  • Free trial period
    yes Fully functional for 30 days, no credit card required.
    Posted 2016-04-22 18:22:07 by daniel
  • Description

    LiveChat is a premium live chat and help desk software that helps businesses provide amazing customer service and increase online sales!

    Key LiveChat advantages:

    • Increase of sales conversion rate up to 25%
    • Instant customer contact with sales people
    • Increase of customer satisfaction and loyality
    • Stunning looks and social media fanbase generation

    Why LiveChat https://livechatinc.com/why-livechat/

    Product Tour https://livechatinc.com/tour/

    Features list https://livechatinc.com/features/

    Posted 2016-04-22 18:21:18 by daniel
  • Remote screenshot
    yes Available via integrations with 3rd party apps.
    Posted 2016-04-22 18:12:16 by daniel
  • API
    yes Open API available.
    Posted 2016-04-22 18:10:59 by daniel
  • Proactive chat triggers
    yes LiveChat detects when visitors take certain actions on your website and issue chat invitations based on those actions.
    Visitor Monitoring
    yes LiveChat can be used to monitor multiple visitors at the same time. The details on browsing visitors can be filtered using built-in filters.
    Video chat
    no Not available.
    Remote screenshot
    yes
    Posted 2016-04-22 18:10:10 by daniel
Go back to: LiveChat