| Sito web | butterflive.com |
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| Video |  |
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| Periodo di prova gratuito | |
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| Pricing plans | |
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| Launch date | |
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| Caratteristiche | |
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| Web-based Application | - Account management & statistics. |
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| IM (Google Talk, Jabber...) integration | |
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| Desktop Applications | Sì Adobe Air Application. Real time notifications, even when off browsers |
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| Native mobile application | No |
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| Works for customers on mobile devices? | No requires flash |
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| Chat statistics | Sì Answered Chats, missed Chats, + custom statistics |
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| Multi-site | Sì Unlimited with the Pro Version |
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| Multiple operators | Sì Unlimited with the Pro Version |
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| Conversation transcripts | No |
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| Offline messages | Sì Customizable: web form, web call back, newsletter subscription |
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| Cobrowsing | Sì Both side cobrowsing, including scrolling and mouse pointer |
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| Visual customization | Sì |
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| Visitor details | Sì Geo Location, ISP, Language, Browser, OS, Time spent on site/page, Search Terms from search engines, Focus ,... |
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| Predefined responses | No |
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| International support | Sì |
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| Clickpath Tracker | Sì |
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| Transfer to another operator | No |
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| Custom extensions | Sì |
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| Proactive chat triggers | Sì |
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| Visitor Monitoring | Sì |
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| Video chat | Sì |
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| Remote screenshot | Sì via co-browsing |
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| API | Sì |
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| Social Networks | |
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| X (Twitter) | @butterflive |
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| Facebook | |
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| Sito web | butterflive.com |
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User reviews and comments
Un super produit
Nice solution that keeps evolving at a quick pace
Great support from the team
a voté pour ce Elément
Simple to use, I liked the scoring system and the possibility of adding video to the chat !
For cobrowsing and scoring features
for the scoring system and the video chat
Effective solution, easy to install and use, very good customer service.