Sito web | iadvize.com/en/ |
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Video | |
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Periodo di prova gratuito | Sì 7 days - Apply here: http://www.iadvize.com/en/free-trial/ |
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Pricing plans | |
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Launch date | 2010-01-08 |
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Caratteristiche | |
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Web-based Application | Sì PHP Web application |
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IM (Google Talk, Jabber...) integration | |
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Desktop Applications | Sì Available on every computer through a internet navigator |
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Native mobile application | Sì Desktop, tablet, smartphone... iAdvize enables you to advise your visitors wherever and whenever. |
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Works for customers on mobile devices? | Sì yes - optimised for mobile devices |
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Chat statistics | Sì More than 150 key Performance indicators: Measure your sales and transactions + monitor staff performance + measure satisfaction + Google Analytics |
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Multi-site | Sì Unlimited from the Custom plan : manage your sites as you want and operators can be multi-site |
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Multiple operators | Sì Unlimited |
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Conversation transcripts | Sì Unlimited |
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Offline messages | Sì |
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Cobrowsing | Sì You can see their actions in real-time. If necessary, your can take control of the visitor's browser |
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Visual customization | Sì Graphic design customisation: interface to customize the chat window as you want |
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Visitor details | Sì Profile detailed with geo-localization and accessible during a discussion + followed real time by present visitors on the site |
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Predefined responses | Sì Canned responses plus smart answers that are automatically generated. |
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International support | Sì Multilingual support: French, English, Spanish and German. |
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Clickpath Tracker | Sì |
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Transfer to another operator | Sì Transfer from Agent to Agent, from expert to agent but also from bot to agent. |
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Custom extensions | Sì API: Salesforce, Zendesk... |
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Proactive chat triggers | Sì Intelligent Targeting rules. Fully customizable based on scoring and criteria. |
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Visitor Monitoring | Sì You can see their actions in real-time. If necessary, your can take control of the visitor's browser |
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Video chat | Sì Human support via video chat. The user can decide whether they are visible or not. |
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Remote screenshot | |
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API | Sì Free API |
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Social Networks | |
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Sito web | iadvize.com/en/ |
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Twitter | |
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Facebook | facebook.com/... |
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User reviews and comments
Really complete solution
Perfect tool for lead generations !
definitely the best solution
une aide indispensable
The best ever.
The Best !
Simply the best
The best one.