ArcChat.com
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ArcChat.com was a Live chat for small business.
To find an alternative:
compare-live-chat-support-software-help
ArcChat.com was a Live chat for small business.
To find an alternative:
compare-live-chat-support-software-help
Name | ArcChat.com |
---|---|
Sito web | |
Video | |
Periodo di prova gratuito | Sì 14 days |
Pricing plans |
|
Launch date | 2015 |
Caratteristiche | |
Web-based Application | Sì Simplified UI for small business |
IM (Google Talk, Jabber...) integration | |
Desktop Applications | |
Native mobile application | Sì Free for Android. iOS coming 2016. |
Works for customers on mobile devices? | Sì Chat becomes smaller and expands on click. Works on any modern browser, does not require Flash |
Chat statistics | |
Multi-site | Sì Unlimited |
Multiple operators | Sì 10 operators per site for same price |
Conversation transcripts | Sì All, missed or none. Also available in Dashboard |
Offline messages | Sì |
Cobrowsing | Sì You can see where user is navigating |
Visual customization | Sì 75+ options & 1-click palettes |
Visitor details | Sì |
Predefined responses | |
International support | Sì 1 click translation to multi languages or custom translation |
Clickpath Tracker | Sì |
Transfer to another operator | Sì Operators see conversations and can join/leave at any moment |
Custom extensions | No We've noticed it only brings more distraction for our clients. |
Proactive chat triggers | Sì Simple to understand "Auto actions" When... Then... |
Visitor Monitoring | Sì Can see who and where are browsing right now |
Video chat | No |
Remote screenshot | No |
API | No We've noticed it only brings more distraction. |
Social Networks | |
Sito web |
User reviews and comments