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ArcChat.com

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ArcChat.com was a Live chat for small business.
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Live Chat Software Comparison
Name
ArcChat.com
Sito web
Video
Periodo di prova gratuito 14 days
Pricing plans
  • One plan 8.11 € (10 operators, unlimited departments, unlimited concurrent chats, unlimited conversations/month)
  • Loyal client discounts
Launch date2015
Caratteristiche
Web-based Application Simplified UI for small business
IM (Google Talk, Jabber...) integration
Desktop Applications
Native mobile application Free for Android. iOS coming 2016.
Works for customers on mobile devices? Chat becomes smaller and expands on click. Works on any modern browser, does not require Flash
Chat statistics
Multi-site Unlimited
Multiple operators 10 operators per site for same price
Conversation transcripts All, missed or none. Also available in Dashboard
Offline messages
Cobrowsing You can see where user is navigating
Visual customization 75+ options & 1-click palettes
Visitor details
Predefined responses
International support 1 click translation to multi languages or custom translation
Clickpath Tracker
Transfer to another operator Operators see conversations and can join/leave at any moment
Custom extensionsNo We've noticed it only brings more distraction for our clients.
Proactive chat triggers Simple to understand "Auto actions" When... Then...
Visitor Monitoring Can see who and where are browsing right now
Video chatNo
Remote screenshotNo
APINo We've noticed it only brings more distraction.
Social Networks
Twitter
Facebook
Sito web
Livechat & Chatbot
English
Public
Public
2020-10-23 16:27:16
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