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OnOp Chat

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OnOp Chat is a live chat software with an option to upgrade chat into video call. Thanks to its functions, OnOp Chat helps you to keep customers on the web, assist them, and increase sales.

OnOp Chat enables connection via all browsers and on all devices including mobile ones. It can be integrated into existing call centre or other internal system.

Name
OnOp Chat
Sito webapplicloud.com/...
Video
Periodo di prova gratuito 14 days, now free programs as well
Pricing plans
  • Free Plan (up to 10 operators, unlimited sessions; offer till the end of 2015)
  • Standard $19.95 (1 operator per month, unlimited sessions)
Launch date2015-07-01
Caratteristiche
Web-based Application
IM (Google Talk, Jabber...) integration
Desktop ApplicationsNo Browser-based
Native mobile applicationNo Browser-based
Works for customers on mobile devices?
Chat statistics Advanced statistics for assessment of operators' performance, history, detailed information about every session
Multi-site
Multiple operators
Conversation transcripts For both operators and clients
Offline messages Customizable offline form
CobrowsingNo
Visual customization Fully customizable chat window, buttons, texts
Visitor details
Predefined responses
International support
Clickpath Tracker
Transfer to another operator Grouping (departments, skills, etc.), transferring both operators and departments
Custom extensions
Proactive chat triggers Fully customizable proactive chat triggers
Visitor Monitoring
Video chat Video call using WebRTC
Remote screenshot "Snapshot" function
API
Social Networks
Twitter
Facebookfacebook.com/...
Sito webapplicloud.com/...
Livechat & Chatbot
English
Public
Public
2015-12-02 08:58:33
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