ProProfs Chat
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ProProfs Chat is an online live chat software that allows
businesses to offer instant support to their customers and engage
with their website visitors. Armed with ProProfs Chat your support
team can resolve issues faster, provide quick answers to queries
about your products & services and assure your customers that
they are around anytime they need you. ProProfs Chat will help your
support teams reduce tickets, improve customer response time and
satisfaction, and ultimately increase sales and ROI.
User reviews and comments
I've been impressed with ProProfs Chat's powerful features. The real-time visitor tracking feature is incredibly useful. Plus, the real-time language translation and audio & video chat conversations have really enhanced our customer support efficiency. It's a top-notch tool for any business!
Thanks to ProProfs Chat, our customer service has transformed dramatically. The bot's integration with our knowledge base allows it to provide precise answers, saving us time. I'm also quite impressed with its wide range of customizable templates and multilingual support. Overall, it's a powerful tool that has made managing live chat much more efficient.
ProProfs Chat has truly impressed me. It is incredibly fast and efficient, and the automated responses save me a lot of time. I especially like how the automatic chat routing directs visitors to the right department. The analytics feature helps me fine-tune my approach. It’s an outstanding tool for any business!
I’ve been impressed with ProProfs Chat’s capabilities. Its 24x7 chat support is excellent for businesses of all shapes and sizes, and its automated canned responses let you respond to customers 24x7. With its comprehensive dashboard, I can monitor chat operators closely and view detailed reports. I highly recommend it!