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Netrox SC

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Netrox SC is live chat software for real-time sales and customer support on the website.

Netrox SC has both free and inexpensive paid versions. 14-day trial period for testing PRO features.

Free live chat version has no time or chat limits and fits small websites perfectly.

  • Netrox SC provides powerful engagement system with unlimited engagement scripts for PRO subscription plan.
  • Fully customizable chat widgets. Powerful designer tool and the ability for complete replacement of native widget with your own code.
  • Incoming chat request queue allows for creating multiple lines of service.
  • Third-party systems integration is implemented as universal request builder. Prepared patterns are triggered by chat agents manually or by binding it to events such as closing the chat.
  • and more
Name
Netrox SC
Sito webnetroxsc.com
Video
Periodo di prova gratuito 14 days + Completely free version
Pricing plans
  • Free Lite version
    1 concurrent agent. Up to 20K visits/month
  • Basic
    $ 9 per agent/month billed annually.
    $ 15 per agent billed monthly
  • Pro
    $ 14 per agent/month billed annually.
    $ 24 per agent billed monthly
  • netroxsc.com/...

Launch date2011 Apr 11
Caratteristiche
Web-based Application
IM (Google Talk, Jabber...) integrationNo
Desktop ApplicationsNo Web-interface with desktop notifications
Native mobile application Android, iOS, Windows Phone
Works for customers on mobile devices? Adapts to the device
Chat statistics Chats summary and details
Multi-site Unlimited websites.
Multiple operators
Conversation transcripts
Offline messages Storing in system, sending to email
CobrowsingNo
Visual customization Fully customizable. Colors, dimensions, inscriptions, ... Designer tool or HTML-code upload on your choice
Visitor details Geo, Useragent, Pages, Referrer, Search query, AdSystem, Custom fields, ...
Predefined responses Canned messages with folders, autocomplete and live search. Both common and personal.
International support English, Russian
Clickpath Tracker
Transfer to another operator Can be transferred to operator or department. Additional feature is invitation of another operator for joint service.
Custom extensions
Proactive chat triggers In PRO plan. Unlimited number of triggers with unlimited condition tree depth. Simple time-based auto-invitation for BASIC plan.
Visitor Monitoring
Video chatNo
Remote screenshotNo
API Javascript API, Open API
Social Networks
Twitter
Facebookfacebook.com/...
Sito webnetroxsc.com
Livechat & Chatbot
English
Public
Public
2016-06-02 16:45:13
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