LivePerson enables businesses to chat with prospects and customers. LivePerson gathers a broad set of customer and business data, including historical, behavioral, operational, and third party data to help you understand your visitors. LivePerson live chat software includes a proprietary real time analytics to enhance your understanding of customer needs and business objectives.
Name | LivePerson |
|---|---|
| Sito web | liveperson.com |
| Video |  |
| Periodo di prova gratuito | Sì 14 days free trial |
| Pricing plans | |
| Launch date | |
| Caratteristiche | |
| Web-based Application | Sì |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | Sì |
| Native mobile application | Sì for visitors |
| Works for customers on mobile devices? | Sì |
| Chat statistics | Sì |
| Multi-site | Sì |
| Multiple operators | Sì |
| Conversation transcripts | Sì |
| Offline messages | Sì |
| Cobrowsing | Sì |
| Visual customization | Sì |
| Visitor details | Sì |
| Predefined responses | Sì |
| International support | Sì |
| Clickpath Tracker | Sì |
| Transfer to another operator | Sì |
| Custom extensions | Sì |
| Proactive chat triggers | Sì |
| Visitor Monitoring | Sì |
| Video chat | Sì |
| Remote screenshot | Sì |
| API | Sì for visitor customization, agents... |
| Social Networks | |
| @liveperson | |
| facebook.com/... | |
| Sito web | liveperson.com |
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