| Sito web | |
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| Video | |
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| Periodo di prova gratuito | Sì Pilot trial available |
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| Pricing plans |
- Customized quote: fully customized
platform with choice of features and options.
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| Launch date | 2012-09-01 |
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| Caratteristiche | |
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| Web-based Application | Sì |
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| IM (Google Talk, Jabber...) integration | No |
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| Desktop Applications | No |
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| Native mobile application | No No native mobile app but mobile video chat SDK available for native Android app integration |
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| Works for customers on mobile devices? | Sì Mobile video chat SDK available. Works on most mobile and tablet devices |
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| Chat statistics | Sì Detailed chat statistics, live monitoring, customer feedback reports + Google analytics integration. |
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| Multi-site | Sì |
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| Multiple operators | Sì |
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| Conversation transcripts | Sì |
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| Offline messages | Sì Offline behavior options: Chat window hidden / Text message displayed / Message form displayed with email sent to agent of choice |
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| Cobrowsing | Sì Two modes available: control mode and highlight mode. See the exact pages your visitors are viewing and guide them personally around your website + highlight items of interest |
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| Visual customization | Sì Fully customizable interface: graphic design, texts, logo, action buttons |
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| Visitor details | Sì Standard data: browsing times, current and past pages, number of previous calls, browser, OS platform, name, email, phone number, number of previous calls, geo-location + custom data with data API |
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| Predefined responses | Sì Canned messages gathered by language |
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| International support | Sì Multiple languages supported (English, French, German, Spanish, Portuguese, Chinese, Japanese...) |
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| Clickpath Tracker | Sì Webuser path: number of pages visited, browsing time, navigation path |
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| Transfer to another operator | Sì |
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| Custom extensions | Sì Quick integration with PrestaShop, WordPress and Drupal, CRM integration... |
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| Proactive chat triggers | Sì Customizable rule-based chat triggers |
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| Visitor Monitoring | Sì Number of visitors displayed in real-time |
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| Video chat | Sì High quality WebRTC video chat with built-in Flash fallback. Call recording available. |
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| Remote screenshot | No No but remote screen-share, co-browsing and content-share available |
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| API | Sì Data flow API / UI API / Mobile chat SDK |
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| Social Networks | |
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| Twitter | |
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| Facebook | |
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| Sito web | |
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User reviews and comments
You should try it! There is a free package. This worth it!
the best !
Great product&support