LiveChats

Business > Enterprises > Livechat
0
2016-06-08 09:20:37
Compare LetsSyncro vs LiveChat vs WebsiteAlive vs Olark vs HeyBubble
Like 1 28 0 9 31
Websitehttp://www.letssyncro.comhttps://www.livechatinc.com/?utm_source=socialcompare.com&utm_medium=link&utm_campaign=SocialcompareListinghttp://www.websitealive.com/http://www.olark.com/https://www.heybubble.com
Description

LetsSyncro goes beyond Live Chat companies offering a completely new guided shopping experience which combines text, voice and images.

With LetsSyncro you can Live Chat with your Online Customers and show them visually your products and services. LetsSyncro adds image and voice interaction to conventional Live Chat software

LiveChat is a premium live chat and help desk software that helps businesses provide amazing customer service and increase online sales!

Key LiveChat advantages:

  • Increase of sales conversion rate up to 25%
  • Instant customer contact with sales people
  • Increase of customer satisfaction and loyality
  • Stunning looks and social media fanbase generation

Why LiveChat https://livechatinc.com/why-livechat/

Product Tour https://livechatinc.com/tour/

Features list https://livechatinc.com/features/

Alive Chat is the easy Live Chat solution for your website. Visitors can immediately chat with someone at your company who can answer all their questions, all in real time.

Olark is the most beautiful and effective way to talk to your customers for sales and support. And we make it super easy for you! Solve customer problems before they have a chance to click away. Give customers the answers they need immediately and gain powerful insights about what they want for relationships that last. Olark has powerful features to give you access to visitors and their behaviors. Make your business (and your site) look good and keep your customers coming back.

With HeyBubble you can track your visitors in real time and engage them to chat, providing excellent customer service, allowing customers to ask questions before making a purchase on your website.

HeyBubble offers a beautiful non-intrusive chat that is embedded in the bottom corner of your companies webpage, that creates a portal to allow communication between your customer and yourself.

HeyBubble has many great features to help you reach your customers such as real time information, statistics, chat transcripts, mobile device support and more all in one web based application.

HeyBubble is a New York based company
Video tourhttp://vimeo.com/55541498http://www.youtube.com/watch?v=Yf0NkRSkFREhttp://youtu.be/my-b06LmkN0http://www.youtube.com/watch?v=xEBwAy-BNd4
Trial and Prices
  • 30 days Free-Trial
  • Basic Plan: $49/month (up to 3 operators)
  • Pro: $129/month
  • Enterprise: Customized

LiveChat is a premium live chat and help desk software that helps businesses provide amazing customer service and increase online sales!

Key LiveChat advantages:

  • Increase of sales conversion rate up to 25%
  • Instant customer contact with sales people
  • Increase of customer satisfaction and loyality
  • Stunning looks and social media fanbase generation

Why LiveChat https://livechatinc.com/why-livechat/

Product Tour https://livechatinc.com/tour/

Features list https://livechatinc.com/features/

  • 10-Day Free Trial
  • 29.95$ /month (Lite : 2 Operators, customization)
  • 69.95$ /month (Pro : 2 Operators, visitor recorder, admin rights, chat collaboration...)
  • 97.95$/month (Pro+ : 2 Operators, live training, reporting suite, VIP support...)
All paid plans come with 14 day free trial.
  • Free Plan (1 operator with 20 conversations/month)
  • 15 dollars/month (bronze: 1 operator...),
  • 29 dollars/month (gold: 3 operators, SSL security...),
  • 69 dollars/month (platinum: 6 operators, white label, SSL security...)
  • 149 dollars/month (ultimate: 10 operators, SSL security, white label, phone support...)
Launch date2002-06-252009-08-012013-01-01
Features
Web-based ApplicationYesYes Available on all known up-to-date browsers.NoYesYes Full HTML5 and Javascript Web application
Desktop ApplicationsYesYes Desktop apps for Windows and Mac OS X (Mac)YesYes through IM clientsYes Using Instant Messaging systems
Native mobile applicationYesYes Mobile apps for iOS and Android devices.YesNo No native app, but any Jabber/XMPP app will workYes Any Skype or Jabber compatible mobile app
Works for customers on mobile devices?YesYes Works on any modern browser, does not require Flash.YesYes Yes
Chat statisticsYesYes Reports are focused on measuring chat efficiency, including quantity, performance, handle times, conversions reports and many other.YesYesYes Amazing statistics and reports
Multi-siteYes Available on the Pro and Enterprise PlanYes LiveChat can be added to multiple websites and customized per each.YesYesYes Unlimited
Multiple operatorsYesYes Available, every operator can have their own account.YesYesYes Yes, For PRO and ADVANCED packages only
Conversation transcriptsYesYes All chats are stored in LiveChat and can be accessed later on.YesYesYes Chat linked in real time to visitors already chatted in the past. And full conversation transcripts available
Offline messagesYesYes Offline messages are saved as tickets in LiveChat, sent to a help desk or forwarded to a given email address.YesYes Messages sent to an email address(es) or into a CRM.Yes Sent to email address
CobrowsingYes It has a technology which is similar to cobrowsing but less intrusiveYes Available via a 3rd party integration.NoYes push webpagesNo
Visual customizationYesYes 4 distinct chat window themes to choose from. CSS customization, branding and white label version are available.YesYes use existing themes or full CSS customization + whitelabel (non-branded) version for an additional feeYes Several themes and text customization + multiple action buttons and your company logo
Visitor detailsYesYes Detailed information on online visitors include geolocation, IP address, referrer links, time on the website and number of visits, custom events and more.YesYes Geo-location, IP address, browsing time, current & past page details, referrer, No. of visits to site, browser, OS platform, name, email, username, custom data with some API customization, shopping cart info for Shopify and Magento usersYes Name, email, ID, Full Click Path, Time spend, IP, Browser/OS, Referrer, Number of visits, Number of chats, Date of last chats, etc...
Predefined responsesYesYes Canned responses are tag-based - by typing in #tag a corresponding answer pops up.YesYes Using 3rd Party MacrosYes Shortcuts using # symbol in the chat
International supportYesYes 40+ languages available + option to customize localization.YesYesYes
Clickpath TrackerYes The user's browsing path is displayed in real-time to provide details on visited pages.NoYesYes Every pages, from referrer to current page with associated time spent
Transfer to another operatorYesYes Chats can be transferred back and forth between operators. Chat history is transferred along with the visitor.YesYes type !transfer command to transfer to all available operators, transcript link shows to new operatorYes To a specific operator, a group of operator or the first available operator
Custom extensionsYesYes LiveChat can be integrated with 60+ services, including Google Analytics, Facebook, Salesforce, Zendesk and many other 3rd-party applicationsYesYes Extensible API (JavaScript plugin architecture) http://www.olark.com/docsYes API
Proactive chat triggersYesYes LiveChat detects when visitors take certain actions on your website and issue chat invitations based on those actions.YesYes Fully customizable rule-based triggersYes By time spent
Visitor MonitoringYesYes LiveChat can be used to monitor multiple visitors at the same time. The details on browsing visitors can be filtered using built-in filters.YesYes List of visitors shows inside your IM client buddy list or on the screen if using a web-based option. Can enable notifications for when visitors land on your site.Yes
Video chatNoNo Not available.NoNoNo
Remote screenshotYes It has a unique remote desktop which allow website owners to interact with the visitors in the same imagesYes Available via integrations with 3rd party apps.NoNoNo
API-Yes Open API available.NoYes http://www.olark.com/docsYes
NameLetsSyncroLiveChatWebsiteAliveOlarkHeyBubble
Social Networks
Websitehttp://www.letssyncro.comhttps://www.livechatinc.com/?utm_source=socialcompare.com&utm_medium=link&utm_campaign=SocialcompareListinghttp://www.websitealive.com/http://www.olark.com/https://www.heybubble.com
Twitterhttps://twitter.com/letssyncrohttp://twitter.com/LiveChathttp://www.twitter.com/olarkhttps://twitter.com/HeyBubbleInc
Facebookhttps://www.facebook.com/pages/LetsSyncro/255816047868708http://facebook.com/LiveChathttps://www.facebook.com/olarkchathttps://www.facebook.com/heybubble
Embed
  • 2015-08-13 19:50:08
    2016-06-08 09:20:37
  • Livechat
    English
  • Compare LetsSyncro vs LiveChat vs WebsiteAlive vs Olark vs HeyBubble
  • Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL
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Comments

  • voted for HeyBubble (Like)
    Posted 2016-09-26 12:13:00 by Marie-Luise Berrang
  • voted for Olark (Like)
    Posted 2016-09-26 12:12:36 by Marie-Luise Berrang
  • voted for LiveChat (Like)
    Posted 2016-06-20 15:49:15 by Agnieszka Jaśkiewicz
  • voted for LiveChat (Like)
    Posted 2016-04-22 18:13:01 by daniel
  • voted for LiveChat (Like)
    Very good support and amazing mobile app. I love how you can customize your chat with CSS. 11/10 software in my opinion!
    Posted 2016-03-22 19:44:18 by Bartosz Rybitwa
  • Posted 2016-03-09 09:05:05 by EtuESPE
  • rated LiveChat: Prix 3
    Posted 2016-03-09 08:48:23 by EtuESPE
  • suggested on HeyBubble to set Pricing plans to Free Trial - 14 days, no credit card required Free Start-up plan - $0 forever (for individual users. 30 chats per month only 1 concurrent chat) PRO plan - $15/mo ADVANCED plan - $23/mo
    Posted 2016-02-15 18:32:03 by gerbora
  • voted for HeyBubble (Like)
    Posted 2016-01-12 00:40:00 by Jennifer Franca-Weatherall
  • voted for HeyBubble (Like)
    very easy to use...the skype on mobile app makes life so easy
    Posted 2015-09-14 16:08:51 by amindamyar
  • voted for HeyBubble (Like)
    Posted 2015-08-17 20:02:27 by YA
  • voted for HeyBubble (Like)
    Easy to install and easy to use. Is capable to be integrated with Skype which is a fantastic feature!
    Posted 2015-08-14 20:33:58 by Stephanie Medeiros
  • voted for HeyBubble (Like)
    Really easy to use and intuitive. Very practical.
    Posted 2015-08-14 18:09:56 by Ord
  • voted for HeyBubble (Like)
    Really excellent product. Since my company started using HeyBubble, chats with real prospects have increased dramatically. Also our telemarketing team is able to be more proactive by engaging directly with with visitors showing an active interest (by length of time on site, number of pages visited, etc.). They say 90% of the time they proactively trigger a chat, they are responded to. Excellent
    Posted 2015-08-13 22:39:31 by duck
  • voted for HeyBubble (Like)
    Very easy to use, great product !
    Posted 2015-08-13 14:56:12 by Isabelle Villeneuve
  • voted for HeyBubble (Like)
    Using HeyBubble really adds values to the service we are offering for our clients. It is easy to use and we clearly see results!
    Posted 2015-08-13 14:19:50 by jff
  • voted for HeyBubble (Like)
    Great product. I like the Skype integration
    Posted 2015-08-12 23:18:35 by Jay
  • voted for HeyBubble (Like)
    Posted 2015-08-12 14:10:06 by nesnesnes
  • voted for HeyBubble (Like)
    Posted 2015-08-11 23:19:55 by MAG
  • voted for HeyBubble (Like)
    Hey Bubble is so easy to use and works great on mobile and even in Skype!!!!
    Posted 2015-08-11 23:19:23 by Scott Armstrong
  • voted for HeyBubble (Like)
    Try HeyBubble. It's a great tool.
    Posted 2015-08-04 00:23:22 by Jeff32
  • voted for LiveChat (Like)
    We have been using LiveChat for several years now and they have been an excellent partner for our chat support agent service http://www.chatsmithonline.com/ we offer real time agents to watch over websites 24/7
    Posted 2015-02-20 00:30:16 by mdelatorre
  • voted for LiveChat (Like)
    Thanks for your Votes
    Posted 2014-07-08 11:17:48 by TLB
  • voted for HeyBubble (Like)
    Posted 2014-03-26 22:52:06 by David Amsallem
  • suggested on HeyBubble to set Pricing plans to - Forever Free plan - PRO plan starts at $15 per month - ADVANCED plan starts at $23 per month
    Posted 2014-02-18 22:48:13 by David Amsallem
  • suggested on HeyBubble to set Free trial period to yes 14 days
    Posted 2014-02-18 22:47:31 by David Amsallem
  • suggested on HeyBubble to set Proactive chat triggers to yes By time spent on pages and domains
    Posted 2013-12-12 16:34:21 by JohnM5
  • voted for LiveChat (Like)
    Posted 2013-11-02 01:06:44 by Sameer Kulkarni
  • voted for LiveChat (Like)
    Great software! Very easy and intuitive in use.
    Posted 2013-10-18 16:15:47 by s.golyski
  • voted for LiveChat (Like)
    Posted 2013-10-17 21:01:59 by jkuczkowska
  • voted for LiveChat (Like)
    Posted 2013-10-17 18:13:12 by Anny
  • voted for LiveChat (Like)
    Posted 2013-10-17 17:48:52 by Michał Kasjan Jastrzębowski
  • voted for HeyBubble (Like)
    I use http://www.heybubble.com and I am very satisfied ! So easy to use every day for our customer service and very useful tool to develop our business ! Thank you Hey Bubble !
    Posted 2013-07-26 22:45:19 by Tech1
  • voted for Olark (Like)
    Posted 2013-07-24 23:32:36 by A l'anis
  • voted for HeyBubble (Like)
    J'ai telechargé HeyBubble pour mon entreprise, pas d'installation necessaire, 100% Gratuit pour ceux qui s'inscrive sous la version beta, 100% efficace. Je recommande vivement.
    Français Posted 2013-06-27 20:55:27 by Thibault Corby
  • voted for Olark (Like)
    I think it's time to create comparison http://www.p3chat.com vs Zopim
    Posted 2013-06-13 16:43:23 by andrew.wiles
  • voted for LiveChat (Like)
    nice tool
    Posted 2013-05-13 08:18:18 by Kernel Datarecovery
  • voted for HeyBubble (Like)
    very nice tool!
    Posted 2013-05-08 22:20:04 by Schake_admin
  • voted for HeyBubble (Like)
    Posted 2013-05-07 22:04:55 by JohnM5
  • voted for HeyBubble (Like)
    Posted 2013-05-07 21:34:05 by ChloeF
  • voted for HeyBubble (Like)
    Posted 2013-05-07 21:27:29 by JohnM5
  • voted for HeyBubble (Like)
    Best Live Chat Software, You can use Heybubble technology and/or Skype , Jaber etc...
    Posted 2013-05-06 17:21:33 by Eric Amsallem
  • voted for HeyBubble (Like)
    I love the web app and mobile device integration, this one will go far!
    Posted 2013-05-01 17:53:44 by raphassou
  • voted for HeyBubble (Like)
    Très bonne solution pour mon site web! L'integration mobile est parfaite avec IMO.IM.
    Posted 2013-05-01 01:13:57 by clara
  • voted for HeyBubble (Like)
    I like when it's free!
    Posted 2013-05-01 00:37:01 by Johnny27
  • voted for HeyBubble (Like)
    We use Hey Bubble for our website and this is neat. Easy to use, easy to setup, very nice customer service. Great product
    Posted 2013-05-01 00:16:38 by Jerome Lfs
  • voted for HeyBubble (Like)
    I use HeyBubble for all my websites. Mydreamdorm.com and tech-over.com. Great UI and really easy integration with Skype gmail... Love it !
    Posted 2013-04-30 22:22:37 by Jon06
  • voted for HeyBubble (Like)
    Definitely the best !! I am using for the past 3 month amd I am more than happy! Really useful, I will really recommend it!!!! Thanks Hey Bubble
    Posted 2013-04-30 22:18:51 by David Ha
  • voted for HeyBubble (Like)
    Very intuitive web app
    Posted 2013-04-30 22:14:56 by Nathan Amsallem
  • voted for HeyBubble (Like)
    Best LiveChat software - works both on web & mobile!
    Posted 2013-04-30 21:58:50 by Andrea Bk
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