Firefly
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Name | Firefly |
|---|---|
| Website | usefirefly.com |
| Video | |
| Free trial period | |
| Pricing plans | Max $120 PER MONTH Instant Cobrowsing 5 Customer Rep Accounts Broad Cross-Browser Support Advanced Analytics Stealth Mode Activation Custom Themes Rep Control Whitelabeling Ultimate $60 PER MONTH Instant Cobrowsing 5 Customer Rep Accounts Broad Cross-Browser Support Advanced Analytics Stealth Mode Activation Custom Themes Rep Control Professional $30 PER MONTH Instant Cobrowsing 5 Customer Rep Accounts Broad Cross-Browser Support Advanced Analytics Stealth Mode Activation Custom Themes Basic $15 PER MONTH Instant Cobrowsing 5 Customer Rep Accounts Broad Cross-Browser Support |
| Launch date | |
| Features | |
| Web-based Application | |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | |
| Native mobile application | |
| Works for customers on mobile devices? | |
| Chat statistics | |
| Multi-site | |
| Multiple operators | |
| Conversation transcripts | |
| Offline messages | |
| Cobrowsing | |
| Visual customization | |
| Visitor details | |
| Predefined responses | |
| International support | |
| Clickpath Tracker | |
| Transfer to another operator | |
| Custom extensions | |
| Proactive chat triggers | |
| Visitor Monitoring | |
| Video chat | |
| Remote screenshot | |
| API | |
| Social Networks | |
| Website | usefirefly.com |
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