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History of
SnapEngage
Last update
2018-10-02 09:25:43
Creation date
2011-03-07 09:07:23
Jerome Breche
on 2011-04-01 23:53:08
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Visitor Monitoring
yes
Seralo
on 2011-03-09 09:25:16
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Remote screenshot
Yes
Seralo
on 2011-03-09 09:22:30
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Javascript API documentation
http://www.snapengage.com/faq#API
Jerome Breche
on 2011-03-07 20:25:20
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Proactive chat triggers
Yes Unique proactive chat implementation engages with the visitor on behalf of an agent currently online.
Jerome Breche
on 2011-03-07 20:20:55
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Affiliate / Credit Program
Yes 30% of 1st purchase and 10% of monthly subscription
Jerome Breche
on 2011-03-07 20:19:09
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Cobrowsing
Yes
Visual customization
Yes using skin artwork starting with Businesss plan + whitelabel on Enterprise plan
Trial and Prices
Free : 1 agent - 30 conversations per month
Basic : 1 agent - $19/month
Business : 4 agents - $49/month
Enterprise : 8 agents - $129/month
Premier : 15 agents - $289/month
Native mobile application
Yes (any Google Talk client or Skype)
International support
Yes 21 languages
Custom extensions
Yes Many integrations (Zendesk, Salesforce, Highrise and many more...)
Jerome Breche
on 2011-03-07 20:15:24
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Trial and Prices
Free : 1 agent - 30 conversations per month
Basic : 1 agent - 19$/month
Business : 4 agents - 49$/month
Enterprise : 8 agents - 129$/month
Premier : 15 agents - 289$/month
MaximeBaumard
on 2011-03-07 14:35:18
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Visitor Monitoring
No
MaximeBaumard
on 2011-03-07 13:39:27
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Cobrowsing
No
Vanina
on 2011-03-07 13:28:09
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International support
Oui 19 langues
Predefined responses
Oui avec des raccourcis
Custom extensions
Oui Beaucoup d'integrations (Zendesk, Salesforce, etc)
Native mobile application
Oui (n'importe quel client Google Talk)
Trial and Prices
Basique : 1 agent - 19$/mois
Business : 4 agents - 49$/mois
Enterprise : 8 agents - 129$/mois
Premier : 15 agents - 289$/mois
Beschreibung
SnapEngage est un service de chat en direct simple
Alain Mevellec
on 2011-03-07 09:21:00
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Native mobile application
Yes (any Google Talk client)
Alain Mevellec
on 2011-03-07 09:07:45
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Custom extensions
Yes Many integrations (Zendesk, Salesforce, etc)
Alain Mevellec
on 2011-03-07 09:07:23
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Mode
Item
Name
SnapEngage
Viewer
Public
Editor
Public
Category
Webmaster
Webseite
http://www.snapengage.com/
Beschreibung
SnapEngage is a simple and streamlined live chat service.
Trial and Prices
Basic : 1 agent - 19$/month
Business : 4 agents - 49$/month
Enterprise : 8 agents - 129$/month
Premier : 15 agents - 289$/month
Chat statistics
Yes
Native mobile application
Yes (Google talk)
Conversation transcripts
Yes
Offline messages
Yes
Visual customization
Yes
Visitor details
Yes
Predefined responses
Yes With shortcuts
Multi-site
Yes
International support
Yes 19 languages
Multiple operators
Yes
Clickpath Tracker
Yes
Transfer to another operator
Yes
Custom extensions
Yes Many integrations (Zendexk, Salesforce, etc)
Proactive chat triggers
Yes
Twitter
http://twitter.com/snapengage
Blog
http://blog.snapengage.com/
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