History of SnapEngage

Last update 2018-10-02 09:25:43

Creation date 2011-03-07 09:07:23

Jerome Breche on 2011-04-01 23:53:08
Visitor Monitoring
yes
Seralo on 2011-03-09 09:25:16
Remote screenshot
Yes
Seralo on 2011-03-09 09:22:30
Javascript API documentation
http://www.snapengage.com/faq#API
Jerome Breche on 2011-03-07 20:25:20
Proactive chat triggers
Yes Unique proactive chat implementation engages with the visitor on behalf of an agent currently online.
Jerome Breche on 2011-03-07 20:20:55
Affiliate / Credit Program
Yes 30% of 1st purchase and 10% of monthly subscription
Jerome Breche on 2011-03-07 20:19:09
Cobrowsing
Yes
Visual customization
Yes using skin artwork starting with Businesss plan + whitelabel on Enterprise plan
Trial and Prices
- Free : 1 agent - 30 conversations per month
- Basic : 1 agent - $19/month
- Business : 4 agents - $49/month
- Enterprise : 8 agents - $129/month
- Premier : 15 agents - $289/month
Native mobile application
Yes (any Google Talk client or Skype)
International support
Yes 21 languages
Custom extensions
Yes Many integrations (Zendesk, Salesforce, Highrise and many more...)
Jerome Breche on 2011-03-07 20:15:24
Trial and Prices
- Free : 1 agent - 30 conversations per month
- Basic : 1 agent - 19$/month
- Business : 4 agents - 49$/month
- Enterprise : 8 agents - 129$/month
- Premier : 15 agents - 289$/month
MaximeBaumard on 2011-03-07 14:35:18
Visitor Monitoring
No
MaximeBaumard on 2011-03-07 13:39:27
Cobrowsing
No
Vanina on 2011-03-07 13:28:09
International support
Oui 19 langues
Predefined responses
Oui avec des raccourcis
Custom extensions
Oui Beaucoup d'integrations (Zendesk, Salesforce, etc)
Native mobile application
Oui (n'importe quel client Google Talk)
Trial and Prices
- Basique : 1 agent - 19$/mois
- Business : 4 agents - 49$/mois
- Enterprise : 8 agents - 129$/mois
- Premier : 15 agents - 289$/mois
Descripción
SnapEngage est un service de chat en direct simple
Alain Mevellec on 2011-03-07 09:21:00
Native mobile application
Yes (any Google Talk client)
Alain Mevellec on 2011-03-07 09:07:45
Custom extensions
Yes Many integrations (Zendesk, Salesforce, etc)
Alain Mevellec on 2011-03-07 09:07:23
Mode
Item
Nombre
SnapEngage
Viewer
Public
Editor
Public
Category
Webmaster
Sitio web
http://www.snapengage.com/
Descripción
SnapEngage is a simple and streamlined live chat service.
Trial and Prices
- Basic : 1 agent - 19$/month
- Business : 4 agents - 49$/month
- Enterprise : 8 agents - 129$/month
- Premier : 15 agents - 289$/month
Chat statistics
Yes
Native mobile application
Yes (Google talk)
Conversation transcripts
Yes
Offline messages
Yes
Visual customization
Yes
Visitor details
Yes
Predefined responses
Yes With shortcuts
Multi-site
Yes
International support
Yes 19 languages
Multiple operators
Yes
Clickpath Tracker
Yes
Transfer to another operator
Yes
Custom extensions
Yes Many integrations (Zendexk, Salesforce, etc)
Proactive chat triggers
Yes
Twitter
http://twitter.com/snapengage
Blog
http://blog.snapengage.com/

Go back to: SnapEngage