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HappyfoxChat

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HappyFox Chat is one of the effective and revolutionary live chat software tool for all industry types. With simple and intuitive UI, HappyFox Chat lets chat widget integration process done in seconds. HappyFox Chat caters intelligent tools like proactive chats, canned response, invite to chat and transfer chat options making the customer support effective, less time consuming and relevant and is more intelligence in the pipeline. At present, HappyFox Chat has 8 Key app integrations and marching towards 100 apps by Christmas’15 making Happyfox Chat more powerful chat solution for effective customer support and engagement. Freemium users gets to experience the 6 key app integrations mentioned below for HappyFox Chat, enhance customer engagement and thereby, convert more businesses online at no cost: Slack - Never miss a chat. An integration that does let you miss a chat as you get notified on mobile phone. Shopify - A stand out integration for the that provides the live cart details of the visitor on the e-commerce site. Pipedrive - For any sales person, this app integration will be one of the best conversion channel. HappyFox - A company’s support helpful, are the issues raise by the customer resolved if not why. Wordpress - A lightweight CMS that allows you to create websites dynamically. With HappyFox chat integration, you can add live chat to your website in a click. (HappyFox Chat is available as a plugin for a Wordpress website). Google Analytics - Track real time info about the visitor and track chat events like missed chat, ended chat, active users. HappyFox is a company based in Irvine, California, USA. HappyFox Chat supports Windows, Mac.
Name
HappyfoxChat
Webseitehappyfoxchat.com
Video
Kostenlose Testphase
Pricing plansHappyFox Chat has 5 Pricing Options: FREE - Free for 10 Agents Popular - $14.99/month per agent billed annually ($19.99/month billed monthly) Mighty - $29.99/month per agent billed annually ($39.99/month billed monthly) Fantastic - $49.99/month per agent billed annually ($59.99/month billed monthly) Enterprise - $99.99/month per agent billed annually ($114.99/month billed monthly)
Launch date2015-05-01
Eigenschaften
Web-based ApplicationJa Yes
IM (Google Talk, Jabber...) integrationJa Slack integration
Desktop ApplicationsJa Be in touch with your customers wherever you go. Native applications for Mac, Windows and Mobile (coming soon) make it easier for you to answer every customer question!
Native mobile applicationJa iOS & Amdroid Q1 2016
Works for customers on mobile devices?Ja
Chat statisticsJa
Multi-siteJa Unlimited and 100% FREE
Multiple operatorsJa 10 Agents 100% FREE for life
Conversation transcriptsJa Yes. Full entire history and interaction with you together in a snapshot for your convenience
Offline messagesJa
CobrowsingJa
Visual customizationJa Yes. Try new looks and add faces to your chat widget with more customization options.
Visitor detailsJa Yes. Everything you need to know about your customer is right at your fingertips, allowing you to focus on the conversation rather than searching
Predefined responsesJa Type less, respond faster and make customers happy with unlimited canned responses.
International support
Clickpath TrackerJa
Transfer to another operatorJa Yes. Complete access to transfer a chat to another agent quicklly and efficiently.
Custom extensionsJa FREE integration with Shopify, HappyFox, Pipedrive, Wordpress, Google Analytics, Salesforce, Slack
Proactive chat triggersJa Automatically engage with your customers at the right time with smart trigggers.
Visitor MonitoringJa
Video chat
Remote screenshot
API
Social Networks
Twitter
Facebookfacebook.com/...
Webseitehappyfoxchat.com
Livechat & Chatbot
English
Public
Public
2015-09-28 19:14:53
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