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HappyFox Chat is one of the effective and revolutionary live chat software tool for all industry types. With simple and intuitive UI, HappyFox Chat lets chat widget integration process done in seconds. HappyFox Chat caters intelligent tools like proactive chats, canned response, invite to chat and transfer chat options making the customer support effective, less time consuming and relevant and is more intelligence in the pipeline. At present, HappyFox Chat has 8 Key app integrations and marching towards 100 apps by Christmas’15 making Happyfox Chat more powerful chat solution for effective customer support and engagement. Freemium users gets to experience the 6 key app integrations mentioned below for HappyFox Chat, enhance customer engagement and thereby, convert more businesses online at no cost: Slack - Never miss a chat. An integration that does let you miss a chat as you get notified on mobile phone. Shopify - A stand out integration for the that provides the live cart details of the visitor on the e-commerce site. Pipedrive - For any sales person, this app integration will be one of the best conversion channel. HappyFox - A company’s support helpful, are the issues raise by the customer resolved if not why. Wordpress - A lightweight CMS that allows you to create websites dynamically. With HappyFox chat integration, you can add live chat to your website in a click. (HappyFox Chat is available as a plugin for a Wordpress website). Google Analytics - Track real time info about the visitor and track chat events like missed chat, ended chat, active users. HappyFox is a company based in Irvine, California, USA. HappyFox Chat supports Windows, Mac.
Free trial period
Pricing plansHappyFox Chat has 5 Pricing Options: FREE - Free for 10 Agents Popular - $14.99/month per agent billed annually ($19.99/month billed monthly) Mighty - $29.99/month per agent billed annually ($39.99/month billed monthly) Fantastic - $49.99/month per agent billed annually ($59.99/month billed monthly) Enterprise - $99.99/month per agent billed annually ($114.99/month billed monthly)
Launch dateMay 1st 2015
Web-based ApplicationYes Yes
IM (Google Talk, Jabber...) integrationYes Slack integration
Desktop ApplicationsYes Be in touch with your customers wherever you go. Native applications for Mac, Windows and Mobile (coming soon) make it easier for you to answer every customer question!
Native mobile applicationYes iOS & Amdroid Q1 2016
Works for customers on mobile devices?Yes
Chat statisticsYes
Multi-siteYes Unlimited and 100% FREE
Multiple operatorsYes 10 Agents 100% FREE for life
Conversation transcriptsYes Yes. Full entire history and interaction with you together in a snapshot for your convenience
Offline messagesYes
Visual customizationYes Yes. Try new looks and add faces to your chat widget with more customization options.
Visitor detailsYes Yes. Everything you need to know about your customer is right at your fingertips, allowing you to focus on the conversation rather than searching
Predefined responsesYes Type less, respond faster and make customers happy with unlimited canned responses.
International support
Clickpath TrackerYes
Transfer to another operatorYes Yes. Complete access to transfer a chat to another agent quicklly and efficiently.
Custom extensionsYes FREE integration with Shopify, HappyFox, Pipedrive, Wordpress, Google Analytics, Salesforce, Slack
Proactive chat triggersYes Automatically engage with your customers at the right time with smart trigggers.
Visitor MonitoringYes
Video chat
Remote screenshot
Social Networks
Livechat & Chatbot
Sep. 28th 2015 7:14:53 PM
Mar. 31st 2015 1:07:35 PM
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