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Netrox SC

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Netrox SC is live chat software for real-time sales and customer support on the website.

Netrox SC has both free and inexpensive paid versions. 14-day trial period for testing PRO features.

Free live chat version has no time or chat limits and fits small websites perfectly.

  • Netrox SC provides powerful engagement system with unlimited engagement scripts for PRO subscription plan.
  • Fully customizable chat widgets. Powerful designer tool and the ability for complete replacement of native widget with your own code.
  • Incoming chat request queue allows for creating multiple lines of service.
  • Third-party systems integration is implemented as universal request builder. Prepared patterns are triggered by chat agents manually or by binding it to events such as closing the chat.
  • and more
Name
Netrox SC
Webseitenetroxsc.com
Video
Kostenlose TestphaseJa 14 days + Completely free version
Pricing plans
  • Free Lite version
    1 concurrent agent. Up to 20K visits/month
  • Basic
    $ 9 per agent/month billed annually.
    $ 15 per agent billed monthly
  • Pro
    $ 14 per agent/month billed annually.
    $ 24 per agent billed monthly
  • netroxsc.com/...

Launch date2011 Apr 11
Eigenschaften
Web-based ApplicationJa
IM (Google Talk, Jabber...) integrationNein
Desktop ApplicationsNein Web-interface with desktop notifications
Native mobile applicationJa Android, iOS, Windows Phone
Works for customers on mobile devices?Ja Adapts to the device
Chat statisticsJa Chats summary and details
Multi-siteJa Unlimited websites.
Multiple operatorsJa
Conversation transcriptsJa
Offline messagesJa Storing in system, sending to email
CobrowsingNein
Visual customizationJa Fully customizable. Colors, dimensions, inscriptions, ... Designer tool or HTML-code upload on your choice
Visitor detailsJa Geo, Useragent, Pages, Referrer, Search query, AdSystem, Custom fields, ...
Predefined responsesJa Canned messages with folders, autocomplete and live search. Both common and personal.
International supportJa English, Russian
Clickpath TrackerJa
Transfer to another operatorJa Can be transferred to operator or department. Additional feature is invitation of another operator for joint service.
Custom extensionsJa
Proactive chat triggersJa In PRO plan. Unlimited number of triggers with unlimited condition tree depth. Simple time-based auto-invitation for BASIC plan.
Visitor MonitoringJa
Video chatNein
Remote screenshotNein
APIJa Javascript API, Open API
Social Networks
Twitter
Facebookfacebook.com/...
Webseitenetroxsc.com
Livechat & Chatbot
English
Public
Public
2016-06-02 16:45:13
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