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ProProfs Chat

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ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets, improve customer response time and satisfaction, and ultimately increase sales and ROI.
Name
ProProfs Chat
Webseiteproprofschat.com
Video
Kostenlose TestphaseJa Try Any Plan Free For 15 Days (Free Trial)
Pricing plans
  • Essentials: $10 / month
  • Premium: $15 / month
  • Enterprise Plan: custom

Full pricing details available at: proprofschat.com/...

Launch date
Eigenschaften
chatbotJa
Web-based ApplicationJa Compatible with all up-to-date browsers.
IM (Google Talk, Jabber...) integrationNein
Desktop ApplicationsJa Desktop apps for Windows and Mac OS.
Native mobile applicationJa Mobile applications for iPad, iPhone, and Android devices.
Works for customers on mobile devices?Ja Yes - optimized for mobile devices
Chat statisticsJa Detailed Chat Statistics available + Google Analytics Integration
Multi-siteJa One account can be used to manage multiple websites.
Multiple operatorsJa Every user can have their own account. Different agent roles available.
Conversation transcriptsJa Chat transcripts are stored in Live Chat and can be export..
Offline messagesJa Offline messages are saved as tickets.
CobrowsingJa
Visual customizationJa Fully customizable
Visitor detailsJa Detailed information on online visitors include geolocation, time on the website and number of visits and more.
Predefined responsesJa Canned response
International supportJa Yes, provide International support
Clickpath TrackerJa Visitors real time page can be seen.See what web pages the visitor has viewed, and the current page they're on.
Transfer to another operatorJa Yes, chats can be transferred back and forth between operators. Chat history is transferred along with the visitor.
Custom extensionsJa 35+ integrations are available with ProProfs Chat
Proactive chat triggersJa ProProfs Live Chat detects when visitors take certain actions on the website and chat invitation popup based on those actions.
Visitor MonitoringJa Real-time visitor monitoring of visitor.
Remote screenshotJa Available with 3rd party extensions.
APIJa API Available.
Social Networks
Webseiteproprofschat.com
Twitter
Facebookfacebook.com/...
Livechat & Chatbot
English
Public
Public
2023-04-27 13:23:38
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