History of Customer Support Software

Last update Jan. 15^th 2012 12:58:04 AM

Creation date Aug. 8^th 2011 6:12:11 PM

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  Jonas on Jan. 15^th 2012 12:58:04 AMReport

  List of items (2)

  PhaseWare Tracker, VisionFlow

  List of criteria (27)

  Link, Last update, Website, Name, Description, Latest version, Microsoft Outlook Integration, Business Rules Engine, Customer Self Service Option, Trouble Ticketing, Self Service Portal, Online Forums, Mobile Access, Integrated Knowledge Base, Email Tracking, Download Manager, Data Import/Export, Customizable Reporting, Customizable Functionality, Customizable Fields, Customer Management, Customer Queuing, Chat, Alerts / Escalation, Automatic Customer Notices, Call Tracking, Mobile version

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  PhaseWare on Aug. 8^th 2011 6:58:51 PMReport

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  Compare Tracker by PhaseWare

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  public

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  public

• 
  PhaseWare on Aug. 8^th 2011 6:58:42 PMReport

  List of criteria (26)

  Name, Last update, Website, Name, Description, Latest version, Microsoft Outlook Integration, Business Rules Engine, Customer Self Service Option, Trouble Ticketing, Self Service Portal, Online Forums, Mobile Access, Integrated Knowledge Base, Email Tracking, Download Manager, Data Import/Export, Customizable Reporting, Customizable Functionality, Customizable Fields, Customer Management, Customer Queuing, Chat, Alerts / Escalation, Automatic Customer Notices, Call Tracking

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  PhaseWare on Aug. 8^th 2011 6:33:59 PMReport

  List of items (1)

  PhaseWare Tracker

  List of criteria (10)

  Name, Last update, Website, Name, Description, Latest version, Microsoft Outlook Integration, Business Rules Engine, Customer service, Customer Self Service Option