History of Zendesk Chat

Last update 2023-04-27 13:34:46

Creation date 2011-03-01 22:02:59

rigario on 2012-10-16 06:55:19
Trial and Prices
- Free Plan (no absolute chat limits, 1 concurrent chats, 1 agent)
- 9 dollars/month (1 agent)
- 15 dollars/month (2 agents, customization)
- 39 dollars/month (5 agents, customization)
- 99 dollars/month (10 agents, customization, SLA)
Desktop Applications
yes Through IM clients
Native mobile application
yes iOS for agents
Works for customers on mobile devices?
yes Works on some mobile devices. HTML5 dashboard
Alexis on 2012-04-15 23:03:12
Descripción
Zopim est une widget de chat en ligne, qui s’intègre à votre site pour permettre de répondre en direct aux questions des clients.

Un suivi en temps réel permet de rapidement voir les visiteurs du site et d’où ils viennent.
Vanina on 2012-02-28 14:01:20
Trial and Prices
- Plan gratuit (seulement 2 chats, 1 agent)
- 9 dollars/mois (1 agent)
- 15 dollars/mois (2 agents, personnalisation)
- 39 dollars/mois (5 agents, personnalisation)
- 99 dollars/mois (10 agents, personnalisation)
Vanina on 2012-02-04 23:45:05
Live chat widget
http://socialcompare.com/u/1202/zopim-live-chat-support-software_368761aed2b4afd770cf7efc41611928.jpg http://socialcompare.com/u/1202/zopim-live-chat-support-software-13cnci7o.jpg
Imagen
http://socialcompare.com/u/1202/zopim-livechat-help-support-software_68e915cbbedcc7274294e67d0cde04ea.png http://socialcompare.com/u/1202/zopim-livechat-help-support-software-13cnl8m0.png
Vanina on 2012-02-04 23:15:23
Descripción
Zopim is a live chat support software that lets you install a widget on your website to chat and sell directly to your online customers. It will help you to see who is on your site in real time. Then you can provide live customer help when they have a query.

Zopim works with nearly every browser, IM client and mobile phone out there. Enjoy the flexibility to provide live support from anywhere.
Vídeo
http://www.youtube.com/watch?v=tSRSn9hJU1c
Lista de criterios (33)
Enlace, Sitio web, Vídeo, Trial and Prices, Launch date, Características, Web-based Application, Desktop Applications, Native mobile application, Works for customers on mobile devices?, Chat statistics, Multi-site, Multiple operators, Conversation transcripts, Offline messages, Cobrowsing, Visual customization, Visitor details, Predefined responses, International support, Clickpath Tracker, Transfer to another operator, Custom extensions, Proactive chat triggers, Visitor Monitoring, Video chat, Remote screenshot, API, Social Networks, Sitio web, Facebook, Twitter, Me gusta
Vanina on 2012-01-10 22:23:34
Trial and Prices
- Free Plan (no absolute chat limits, 2 current chats, 1 agent)
- 9 dollars/month (1 agent)
- 15 dollars/month (2 agents, customization)
- 39 dollars/month (5 agents, customization)
- 99 dollars/month (10 agents, customization, SLA)
Szymon Klimczak on 2011-09-30 13:34:28
Web-based Application
yes
Works for customers on mobile devices?
no requires flash
Desktop Applications
no
Native mobile application
no
Micmak on 2011-07-24 23:34:22
Video chat
no
Vanina on 2011-04-17 20:32:44
API
yes
Seralo on 2011-03-09 09:25:16
Remote screenshot
No
Seralo on 2011-03-09 09:22:30
Javascript API documentation
http://api.zopim.com/
royston on 2011-03-08 11:30:19
Affiliate / Credit Program
Yes Credit awarded for Referrals, even through "powered by" links. Affiliate program available. 50% of 1st month subscription, 10% of subsequent months for life
royston on 2011-03-07 16:44:06
International support
Yes > 40 languages
Affiliate / Credit Program
Yes Credit awarded for Referrals, even through "powered by" links. Affiliate program available.
royston on 2011-03-07 16:38:03
Multi-site
Yes
Transfer to another operator
Yes
Visitor Monitoring
Yes
Custom extensions
Yes Javascript API, Many integrations (Zendesk, Salesforce, etc)
Conversation transcripts
Yes
Predefined responses
Yes Shortcuts. Also auto-suggests best response based on visitors' questions
Trial and Prices
- Free plan (no absolute chat limits, 2 current chats, 1 agent)
- 9 dollars/month (1 agent)
- 15 dollars/month (2 agents, customization)
- 39 dollars/month (5 agents, customization)
- 99 dollars/month (10 agents, customization, SLA)
Proactive chat triggers
Yes Fully customizable rule-based triggers
MaximeBaumard on 2011-03-07 14:35:18
Visitor Monitoring
No
MaximeBaumard on 2011-03-07 13:39:27
Cobrowsing
No
Vanina on 2011-03-07 13:28:10
Trial and Prices
- Plan gratuit (seulement 2 chats, 1 agent)
- 9 dollars/mois (1 agent)
- 15 dollars/mois (2 agents, personnalisation)
- 39 dollars/mois (5 agents, personnalisation)
- 99 dollars/mois (10 agents, personnalisation)
Descripción
Zopim est un widget de chat en ligne qui permet de vendre directement aux clients en ligne.
Vanina on 2011-03-05 22:38:50
Editor
Public
Viewer
Public
Vanina on 2011-03-05 22:37:47
Descripción
Zopim is a simple livechat widget that lets you sell directly to your online customers.
Vanina on 2011-03-05 22:37:13
Trial and Prices
- Free plan (only 2 chats, 1 agent)
- 9 dollars/month (1 agent)
- 15 dollars/month (2 agents, customization)
- 39 dollars/month (5 agents, customization)
- 99 dollars/month (10 agents, customization)
Offline messages
Yes
Visual customization
Yes
Multiple operators
Yes
Proactive chat triggers
Yes
Visitor details
Yes
Chat statistics
Yes
Native mobile application
Yes
International support
Yes
Predefined responses
No
Conversation transcripts
No
Multi-site
No
Clickpath Tracker
No
Transfer to another operator
No
Custom extensions
Yes API

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