LibChat
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Name | LibChat |
---|---|
Sito web | springshare.com/... |
Prezzi | |
Prezzi | $499 annually |
Periodo di prova gratuito | Sì |
Caratteristiche | |
Cross-platform | All major browsers |
Networks supported | None: not based on Jabber protocol |
Concurrent operators | 2 |
Flash-based | No |
Chat transcripts | Sì |
LibAnswers/Guides integration | Sì |
SMS | Sì |
Twitter integration | Sì |
Embeddable | Sì Widget |
Mobile-friendly widget | Sì |
Customizable appearance | Sì |
Multiple queues | Sì |
Transfer chats | Sì |
Stats/report generation | Sì Extensive analytical tools. http://www.springshare.com/libanswers/features.html |
Custom APIs | No |
Local client available | No |
File attachment | No |
Ads | No |
Audio/video | No |
Customizable notifications | Sì |
Privacy features | Patron data securely stored in Springshare database; purge on request; SMS numbers never displayed; "We will never sell, distribute, or misuse patron information in any way" |
Customer support | Sì |
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