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RedHelper

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Maximum number of effective contacts with customers on your website. RedHelper serve more than 100 000 conversations every day. Efficient Chat - Well tested and use-proven tool for communicating with site visitors.Cobrowser: more than 3000 of our clients use cobrowsing every day. RedHelper is specially developed for commercial websites. It is best way to raise website convertion rates, control customer satisfaction and grow our clients' income.Chat gives complete information about visitors, helps to quickly understand the situation.
Name
RedHelper
Sito webredhelper.com
Video
Periodo di prova gratuito 5 days free trial
Pricing plans• FREE plan: chat, offline form, Basic chat customization, For personal non-commercial usage only. • BUSINESS plan - $30/month, discount 40%: Supervising visitor - Cоbrowser feature, Comprehensive visitor information, Complete statistics and efficiency reports, Proactive visitor engagement system, Other features. • PRO plan - $57/month, discount 30% CRM, HelpDesk integration API, Tight integration with site-specific information, Customer satisfaction control system, Full appearance customization API, Call center integration, Other features and User support.
Launch date2011
Caratteristiche
Web-based Application
IM (Google Talk, Jabber...) integration
Desktop Applications
Native mobile applicationNo
Works for customers on mobile devices? Works on any modern browser, does not require Flash
Chat statistics Complete conversations history. Powerful efficiency monitoring of your operators. Gamification reports.
Multi-site unlimited in all plans
Multiple operators Multiple chats with visitors simultaneously
Conversation transcripts
Offline messages
Cobrowsing Current visitor's website page is shown as the visitor see it
Visual customization full customazation: language settings, text, Badge customization (color, text, position), Custom chat button, Operator photoes, Color scheme settings, Full appearance customization API, Widget brandinSkin customization
Visitor details Visitor id, country, chat state, city, referer, current url, current page, title, Invitation status, current operator, IP address, OS and browser, pageviews, time on site, custom site data (e.g. login, items in cart)
Predefined responses
International support
Clickpath Tracker
Transfer to another operator transfer within operators
Custom extensions API
Proactive chat triggers
Visitor Monitoring Detailed Visitor Portrait
Video chatNo
Remote screenshot
API
Social Networks
Twitter
Facebookfacebook.com/...
Sito webredhelper.com
Livechat & Chatbot
English
Public
SvetLana Molchanova
2014-05-23 16:23:41
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