Maximum number of effective contacts with customers on your website. RedHelper serve more than 100 000 conversations every day. Efficient Chat - Well tested and use-proven tool for communicating with site visitors.Cobrowser: more than 3000 of our clients use cobrowsing every day. RedHelper is specially developed for commercial websites. It is best way to raise website convertion rates, control customer satisfaction and grow our clients' income.Chat gives complete information about visitors, helps to quickly understand the situation.
RedHelper
Site webhttp://redhelper.com/
J'aime 1
Vidéohttps://youtu.be/_tBu2W-_pnQ
Période d'essai gratuiteOui 5 days free trial
Tarifs• FREE plan: chat, offline form, Basic chat customization, For personal non-commercial usage only. • BUSINESS plan - $30/month, discount 40%: Supervising visitor - Cоbrowser feature, Comprehensive visitor information, Complete statistics and efficiency reports, Proactive visitor engagement system, Other features. • PRO plan - $57/month, discount 30% CRM, HelpDesk integration API, Tight integration with site-specific information, Customer satisfaction control system, Full appearance customization API, Call center integration, Other features and User support.
Date de lancement2011
Fonctionnalités
Application WebOui
IM (Google Talk, Jabber...) integrationOui
Applications bureau (desktop)
Support MobileNon
Fonctionne pour les utilisateurs sur mobile ?Oui Works on any modern browser, does not require Flash
Statistiques du chatOui Complete conversations history. Powerful efficiency monitoring of your operators. Gamification reports.
Multi-siteOui unlimited in all plans
Opérateurs multiplesOui Multiple chats with visitors simultaneously
Transcriptions des conversationsOui
Messages hors ligneOui
CobrowsingOui Current visitor's website page is shown as the visitor see it
Personnalisation de l'apparenceOui full customazation: language settings, text, Badge customization (color, text, position), Custom chat button, Operator photoes, Color scheme settings, Full appearance customization API, Widget brandinSkin customization
Profil des visiteursOui Visitor id, country, chat state, city, referer, current url, current page, title, Invitation status, current operator, IP address, OS and browser, pageviews, time on site, custom site data (e.g. login, items in cart)
Réponses pré-enregistréesOui
MultilingueOui
Contrôle de la navigation utilisateurOui
Transfert entre opérateursOui transfer within operators
Extensions personnaliséesOui API
Discussion proactiveOui
Suivi des visitesOui Detailed Visitor Portrait
Video chatNon
Capture d'écran à distance
APIOui
Réseaux sociaux
Site webhttp://redhelper.com/
Twitterhttps://twitter.com/RedHelper_ru
Facebookhttps://www.facebook.com/RedHelper.ru?fref=ts
  • 2014-05-23 16:23:41
    2014-05-23 16:23:41
  • Solutions de chat
    English
  • Publique
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL