Compare Sizes
Français Español


Maximum number of effective contacts with customers on your website. RedHelper serve more than 100 000 conversations every day. Efficient Chat - Well tested and use-proven tool for communicating with site visitors.Cobrowser: more than 3000 of our clients use cobrowsing every day. RedHelper is specially developed for commercial websites. It is best way to raise website convertion rates, control customer satisfaction and grow our clients' income.Chat gives complete information about visitors, helps to quickly understand the situation.
Free trial periodYes 5 days free trial
Pricing plans• FREE plan: chat, offline form, Basic chat customization, For personal non-commercial usage only. • BUSINESS plan - $30/month, discount 40%: Supervising visitor - Cоbrowser feature, Comprehensive visitor information, Complete statistics and efficiency reports, Proactive visitor engagement system, Other features. • PRO plan - $57/month, discount 30% CRM, HelpDesk integration API, Tight integration with site-specific information, Customer satisfaction control system, Full appearance customization API, Call center integration, Other features and User support.
Launch date2011
Web-based ApplicationYes
IM (Google Talk, Jabber...) integrationYes
Desktop Applications
Native mobile applicationNo
Works for customers on mobile devices?Yes Works on any modern browser, does not require Flash
Chat statisticsYes Complete conversations history. Powerful efficiency monitoring of your operators. Gamification reports.
Multi-siteYes unlimited in all plans
Multiple operatorsYes Multiple chats with visitors simultaneously
Conversation transcriptsYes
Offline messagesYes
CobrowsingYes Current visitor's website page is shown as the visitor see it
Visual customizationYes full customazation: language settings, text, Badge customization (color, text, position), Custom chat button, Operator photoes, Color scheme settings, Full appearance customization API, Widget brandinSkin customization
Visitor detailsYes Visitor id, country, chat state, city, referer, current url, current page, title, Invitation status, current operator, IP address, OS and browser, pageviews, time on site, custom site data (e.g. login, items in cart)
Predefined responsesYes
International supportYes
Clickpath TrackerYes
Transfer to another operatorYes transfer within operators
Custom extensionsYes API
Proactive chat triggersYes
Visitor MonitoringYes Detailed Visitor Portrait
Video chatNo
Remote screenshot
Social Networks
Livechat & Chatbot
SvetLana Molchanova
May 23rd 2014 4:23:41 PM
View changes

User reviews and comments

No comments yet. Be the first to leave your review.