Name | TalkToCustomer |
|---|---|
| Sito web | talktocustomer.com |
| Video | |
| Periodo di prova gratuito | |
| Pricing plans | |
| Launch date | |
| Caratteristiche | |
| Web-based Application | Sì |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | Sì Oui, grâce à Adobe AIR |
| Native mobile application | Sì |
| Works for customers on mobile devices? | Sì |
| Chat statistics | Sì |
| Multi-site | Sì |
| Multiple operators | Sì |
| Conversation transcripts | Sì |
| Offline messages | Sì |
| Cobrowsing | No |
| Visual customization | Sì |
| Visitor details | Sì |
| Predefined responses | Sì |
| International support | Sì Any languages from visitor view + 7 languages for agent's UI |
| Clickpath Tracker | |
| Transfer to another operator | Sì TalkToCustomer Enterprise |
| Custom extensions | Sì API |
| Proactive chat triggers | |
| Visitor Monitoring | Sì |
| Video chat | No |
| Remote screenshot | |
| API | Sì |
| Social Networks | |
| Sito web | talktocustomer.com |
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