VisionFlow

Business > Enterprises > Project Management
2014-08-18 14:09:47
VisionFlow is a flexible software platform for product and service organizations. It can be used for customer support and help desk, project management, issue/case/task tracking, application lifecycle management, IT service management (ITSM), CRM, asset/inventory management and much more.
Customer Support Software
VisionFlow
Last update2014-08-18 14:09:47
Websitehttp://visionflow.com
Latest version7.5.1
Microsoft Outlook IntegrationIntegrated with emails and Calendar for meetings and recurring tasks
Business Rules EngineYes
Customer Self Service OptionYes
Trouble TicketingYes
Self Service PortalYes
Online ForumsYes
Mobile AccessYes
Integrated Knowledge BaseYes
Email TrackingYes
Download Manager
Data Import/ExportYes
Customizable ReportingYes
Customizable FunctionalityYes
Customizable FieldsYes
Customer ManagementYes
Customer QueuingYes
Chat FunctionalityYes
Alerts / EscalationYes
Automatic Customer NoticesYes
Call TrackingYes
Mobile versionYes
  • 2012-01-14 23:07:14
    2014-08-18 14:09:47
  • English
  • Public
    Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

Comments

  • voted for this Item (Like)
    This one is very good, I was using it for a long time, but tehn I have found Redmine Help Desk and I think it is better, more clever and easier. http://www.redminehelpdesk.com/
    Posted 2013-05-29 10:55:49 by kkubova
  • voted for this Item (Like)
    Posted 2012-01-14 23:07:28 by Jonas

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