Formilla.com provides live chat and in-app messaging tools for your website. With over 12,000 customers worldwide, companies use our software for lead generation, and to improve customer support by chatting with their website visitors using our simple web interface and iPhone/Android mobile apps.

We have one of the easiest-to-use platforms on the market. Try us out and find out why customers prefer Formilla.com!

Features listed here: https://www.formilla.com/live-chat-features.aspx

Pricing listed here: https://www.formilla.com/live-chat-pricing.aspx
Comparatif des solutions professionnelles de support par chat
Formilla
Site webhttps://www.formilla.com
J'aime 3
Vidéohttp://www.youtube.com/watch?v=rhsEFWbydyU
Période d'essai gratuiteOui 15 days, no credit card required.
TarifsFull features & pricing located here: https://www.formilla.com/live-chat-pricing.aspx

  • Standard (free): $0 / month
  • Premium : $11.99 / month
  • Premium Plus: $50 / month / account

All sign-ups first start with the Premium Plus 15-day trial

Date de lancement2013-11-01
Fonctionnalités
Application WebOui Compatible with all up-to-date browsers.
IM (Google Talk, Jabber...) integrationNon
Applications bureau (desktop)Oui Windows Desktop App, Mac OS X coming soon
Support MobileOui Native apps for iPhone/iPad and Android devices
Fonctionne pour les utilisateurs sur mobile ?Oui Works on all major mobile browsers (responsive)
Statistiques du chatOui
Multi-siteOui Yes, the Premium Plus package supports multi-site licenses.
Opérateurs multiplesOui Each chat agent can have their own unique email login and password
Transcriptions des conversationsOui Yes. Enable chat transcripts to each agent, or globally to multiple email addresses.
Messages hors ligneOui Yes. Automatically converts to offline messaging outside of your defined schedule and sends an email notification for any customer submissions.
Cobrowsing- Monitor what page URL the customer is on, and see what web pages they accessed on your website.
Personnalisation de l'apparenceOui Supports different color themes, text changes, pre-chat form fields, and Advanced CSS for more options.
Profil des visiteursOui visitor's page URL, referring site, new user vs. returning, IP address, country, region, browser, operating system.
Réponses pré-enregistréesOui Unlimited canned responses. Add them with quick shortcuts, also use them on mobile.
MultilingueOui 23 languages supported, almost fully customizable front-end widget. Agent dashboard is English only.
Contrôle de la navigation utilisateurOui See what web pages the visitor has viewed, and the current page they're on.
Transfert entre opérateursOui Transfer to other online agents, and include a private message if necessary.
Extensions personnaliséesOui Integrate with Infusionsoft, Google Analytics, and over 500 apps with Zapier
Discussion proactiveOui Very powerful automatic targeting with Smart Messages. Read more here: https://www.formilla.com/blog/how-to-use-the-smart-messages-feature/
Suivi des visitesOui Real-time visitor monitoring from page to page, time on site, new vs. returning users, location, and more.
Video chatNon
Capture d'écran à distanceNon
API- Coming soon.
Réseaux sociaux
Site webhttps://www.formilla.com
Twitterhttp://www.twitter.com/Formilla
Facebookhttp://www.facebook.com/FormillaLLC
  • 2018-07-24 04:37:22
    2018-07-24 04:50:54
  • English
  • Publique
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

Commentaires

  • a voté pour ce Elément (J'aime)
    Formilla is an amazing live chat service. The app works well and their customer service is fantastic!
    English Posté 2018-07-25 18:39:26 par Bill Widmer
  • a voté pour ce Elément (J'aime)
    Posté 2018-07-25 16:30:15 par Tom
  • suggère de mettre la valeur de White Label solution à no
    English Posté 2018-07-24 22:29:57 par Formilla.com
  • suggère de mettre la valeur de Capture d'écran à /u/1807/chat-widget-1432x806_74068d1df6198abd32a38dbf326c0fcb.png /u/1807/chat-widget-1432x806-4guk0fuy.png
    English Posté 2018-07-24 22:29:37 par Formilla.com
  • suggère de mettre la valeur de Blog à https://www.formilla.com/blog/
    English Posté 2018-07-24 22:25:26 par Formilla.com
  • suggère de mettre la valeur de Programme d'affiliation / fidélité à yes
    25% recurring commissions (lifetime)
    English Posté 2018-07-24 22:24:43 par Formilla.com
  • suggère de mettre la valeur de Gamme de prix à Full features & pricing located here: https://www.formilla.com/live-chat-pricing.aspx Standard (free): $0 / month Premium : $11.99 / month Premium Plus: $50 / month / account All sign-ups first start with the Premium Plus 15-day trial
    English Posté 2018-07-24 22:24:14 par Formilla.com
  • suggère de mettre la valeur de Tarifs à Full features & pricing located here: https://www.formilla.com/live-chat-pricing.aspx Standard (free): $0 / month Premium : $11.99 / month Premium Plus: $16.99 / month / account All sign-ups first start with the Premium Plus 15-day trial
    English Posté 2018-07-24 22:12:33 par Formilla.com
  • a voté pour ce Elément (J'aime)
    Posté 2018-07-24 05:05:00 par Formilla.com

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