simplydesk
Likes 0
Simplydesk est une solution dédiée à la gestion de parc
informatique: helpdesk, gestion de parc, administration de parc et
inventaire de parc
Name | simplydesk |
|---|---|
| Webseite | simplydesk.fr |
| Launch date | 2013 |
| Creator | PCI |
| License | SaaS et on-premise |
| Implementation language(s) | .net |
| Back end | Sqlserver 2012 et après |
| SaaS | Ja |
| On Premise Version | Ja |
| Free plan | Ja Version de test |
| Starting price | € 15 /agent/mois |
| Preis | € 30 /agent/mois |
| Gesamtwertung | no rating |
| Video | |
| API | Ja API rest |
| Intégration autres réseaux sociaux | Nein |
| Trial and Prices | Saas à partir de 15 € par agent par mois On-premise : sur demande |
| Chat statistics | Nein |
| Native mobile application | Ja |
| Conversation transcripts | |
| Offline messages | |
| Visual customization | Ja |
| Multi-site | Ja |
| Visitor details | Ja |
| International support | Ja |
| Multiple operators | Ja |
| Transfer to another operator | Ja |
| Custom extensions | |
| Mobile support | Ja |
| Multi-language | Ja |
| Cobrowsing | |
| Visitor Monitoring | |
| Affiliate / Credit Program | |
| Sent emails | Ja |
| Kalender | Ja |
| Video chat | |
| WYSIWYG | |
| Alerts / Escalation | Ja |
| Web-based Application | Ja |
| Desktop Applications | Nein |
| Freie Version | Ja Evaluation 30j |
| Phone Support | Ja |
| Email Support | Ja |
| Service Level Agreement (SLA) | Ja |
| Social Network Integration | Nein |
| Group User Controls | Ja |
| Custom Fields | Ja |
| Web | Ja |
| Email Parsing | Ja |
| Multi-Language Staff and Client Portals | Ja |
| Two-Way Email Parsing | |
| Ticket Billing | Ja |
| Multiple Company Support | Ja |
| Multiple Product Support | Ja |
| WorkFlow | Ja |
| Automation | Ja |
| SMS Alerts | Ja |
| Ticket Views | Ja |
| WHMCS Integration | |
| Satellite Feature | |
| Client Management | Ja |
| 3rd Party Integration and Hooks | Ja |
| Custom Reporting | Ja |
| Ticket Pinning | - |
| LDAP/AD integration | Ja |
| Price Advanced |
User reviews and comments