Sugester
Likes 1
Our product is an integrated communications platform, combining the
features of a helpdesk system with robust task and information
management functionalities. Keeping your customers has never been
easier.
Name | Sugester |
|---|---|
| Webseite | sugester.com |
| Launch date | 2015-03-04 |
| Creator | Michał Stefaniak, Marcin Stefaniak, Paweł Deryło |
| License | SaaS - monthly payments |
| Implementation language(s) | English, Polish |
| Back end | |
| SaaS | Ja |
| On Premise Version | - |
| Free plan | Ja |
| Starting price | $ 36 /y/agent |
| Preis | $ 99 |
| Gesamtwertung | 5.0/5 1 rating |
| Video | |
| API | Ja |
| Intégration autres réseaux sociaux | Ja |
| Trial and Prices | Free plan + 30 day free trial + 4 plans ($9, $19, $49, $99) |
| Chat statistics | |
| Native mobile application | - in development |
| Conversation transcripts | Ja |
| Offline messages | Ja |
| Visual customization | Ja |
| Multi-site | Ja |
| Visitor details | Ja |
| International support | Ja |
| Multiple operators | Ja |
| Transfer to another operator | Ja |
| Custom extensions | Ja |
| Mobile support | Ja |
| Multi-language | Ja |
| Cobrowsing | Ja |
| Visitor Monitoring | Ja |
| Affiliate / Credit Program | Nein |
| Sent emails | Ja |
| Kalender | Ja |
| Video chat | - in development |
| WYSIWYG | - limited WYSIWYG, extensive customization otherwise |
| Alerts / Escalation | Ja |
| Web-based Application | Ja |
| Desktop Applications | Ja |
| Freie Version | Ja |
| Phone Support | Ja |
| Email Support | Ja |
| Service Level Agreement (SLA) | Ja |
| Social Network Integration | Ja |
| Group User Controls | Ja |
| Custom Fields | Ja |
| Web | Ja |
| Email Parsing | Nein |
| Multi-Language Staff and Client Portals | Ja |
| Two-Way Email Parsing | Nein |
| Ticket Billing | Ja |
| Multiple Company Support | Ja |
| Multiple Product Support | Ja |
| WorkFlow | Ja |
| Automation | Ja |
| SMS Alerts | - |
| Ticket Views | Ja |
| WHMCS Integration | - |
| Satellite Feature | Nein |
| Client Management | Ja |
| 3rd Party Integration and Hooks | Ja |
| Custom Reporting | Ja |
| Ticket Pinning | Ja |
| LDAP/AD integration | Nein |
| Price Advanced | $ 40 /year/agent |
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