Name | TalkToCustomer |
|---|---|
| Webseite | talktocustomer.com |
| Video | |
| Kostenlose Testphase | |
| Pricing plans | |
| Launch date | |
| Eigenschaften | |
| Web-based Application | Ja |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | Ja Oui, grâce à Adobe AIR |
| Native mobile application | Ja |
| Works for customers on mobile devices? | Ja |
| Chat statistics | Ja |
| Multi-site | Ja |
| Multiple operators | Ja |
| Conversation transcripts | Ja |
| Offline messages | Ja |
| Cobrowsing | Nein |
| Visual customization | Ja |
| Visitor details | Ja |
| Predefined responses | Ja |
| International support | Ja Any languages from visitor view + 7 languages for agent's UI |
| Clickpath Tracker | |
| Transfer to another operator | Ja TalkToCustomer Enterprise |
| Custom extensions | Ja API |
| Proactive chat triggers | |
| Visitor Monitoring | Ja |
| Video chat | Nein |
| Remote screenshot | |
| API | Ja |
| Social Networks | |
| Webseite | talktocustomer.com |
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