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X-Livechat

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X-Livechat is a solution from Value Added Services (formerly optimise-it) as a part of Ströer X.

X-Livechat is an open and modular live chat software with omnichannel integration. This chat solution organizes, scales, automates and analyses processes in customer service, sales and HR.

Individually configured functions also address specific requirements of companies and make customer communication more efficient - while increasing customer satisfaction.
Name
X-Livechat
Webseitestroeer-x.de/...
Video
Kostenlose Testphase
Pricing plansEntry-Edition from 199€
Business-Edition from 699€
Enterprise-Edition from 1.599€
Launch date2002
Eigenschaften
Web-based ApplicationJa
IM (Google Talk, Jabber...) integration
Desktop ApplicationsJa
Native mobile applicationJa
Works for customers on mobile devices?Ja
Chat statisticsJa
Multi-siteJa
Multiple operatorsJa
Conversation transcriptsJa
Offline messagesJa
CobrowsingJa
Visual customizationJa
Visitor detailsJa
Predefined responsesJa
International supportJa
Clickpath TrackerJa
Transfer to another operatorJa
Custom extensionsJa
Proactive chat triggersJa
Visitor MonitoringJa
Video chatJa
Remote screenshotJa
APIJa
Social Networks
Twitter
Facebookfacebook.com/...
Webseitestroeer-x.de/...
Livechat & Chatbot
English
Public
Public
2024-06-10 08:33:37
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